The company has published a single customer service helpline, +44-800-193-7777, to reach the business agent for all queries and concerns. Users requesting efficient assistance can call the BOXT phone number between business hours. Those with general and non-urgent concerns, like getting price quotes, reporting issues, and arranging annual boiler services, can use other consultation methods. The best would be to email BOXT support or consult them via live chat.
To email BOXT customer service, use one of the three published addresses according to the nature of your concern. Those intending to relay general queries and complaints can write to customerservice@boxt.co.uk. To request information about the company's services and offerings, info@divido.com is the email address. Lastly, the BOXT contact email privacy@boxt.co.uk is published to consult the legal department for privacy issues and concerns. Responses to emails generally range from two to three working days, making it less reliable for urgent matters.
BOXT's address for its corporate office is BOXT Limited, 3320 Century Way, Thorpe Park, Colton, Leeds, England LS15 8ZB, United Kingdom. The company also has a branch in London at 45 Eagle St., London, WC1R 4FS, for clients in the respective region to visit for information and help. Consulting BOXT customer service is best for assistance with complex issues and complaints. Those with general queries and concerns can also arrive after making an appointment in the relevant department. However, it is not feasible to address the issue online.
Users can contact BOXT support for efficient assistance Monday through Friday between 8:00 AM and 8:00 PM. The company offices are also open on weekends between 9:00 AM and 3:00 PM. Regardless of their contact method, users who contact us between these hours get help promptly. Those intending to relay their issues outside the BOXT hours can send an email and expect a response within office times.
To consult the business agent via the BOXT chat, open the company website in your browser and click the chat icon at the bottom right corner of the screen. That will direct you to a chat window where you can relay your queries and concerns to BOXT customer service between business hours. Users can also benefit from the featured information on the company website for self-assistance with general issues.
