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Contact Bouncie Customer Service

Bouncie Phone Numbers and Emails

Toll-Free Number:

  • (877) 764-8679
Call customer service
Send Message

Bouncie Emails:

Customer Service
For Apparent Insurance Customers Only, Сommercial Inquiries
General Info
Legal
Is this your business?

How to Contact Bouncie?

Most Popular Number:

(877) 764-8679
Total calls: 39 Issue resolved: 1 Last call: May 19, 2025
author avatar
PissedConsumer Reporter

The company has published a single toll-free helpline, 1-877-764-8679, to call for information, feedback, and complaints. Using the Bouncie customer service number is best for discussing minor issues that need immediate assistance. People with critical concerns or those seeking to meet the company agent for a detailed discussion on their problems can visit its head office at 750 N St Paul Street, Suite 250 PMB 88148, Dallas, Texas 75201-3206, United States, during office hours. Those unable to arrive in person can also contact Bouncie customer service via mail at Apparent Insurance Customer Service PO Box 5100, Glen Allen, VA 23058. That would also ensure the safe relay of their concerns to the business agent.

Bouncie support is available at customerservice@apparentinsurance.com to assist apparent insurance customers with issues and concerns. Clients with commercial inquiries can write to hi@bouncie.com during business hours. The email address welcome@bouncie.com is available to request general information from the business agent. For legal inquiries, email dataprotection@bouncie.com to contact Bouncie customer service for assistance. After reviewing your request, the company agent will respond with a solution between business hours.

Customers can download the Bouncie app via Google Play Store or Apple App Store to access detailed maps for everything from single vehicles to fleets. The application is easy to navigate and captures each second of your trip, continuously refreshing the map instantly as the vehicle drives. Individuals can also use their Bouncie login details to access the registered account or create one if they are new to the platform to activate the application. Once installed, click the three horizontal lines on the top left corner and submit a direct request to Bouncie support for help and information.

Bouncie Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Bouncie is 8777648679.

  • The longest wait times are on Monday and Wednesday, while the shortest are on Tuesday and Friday. The average call time is 2 minutes.

  • Be prepared for the call as Bouncie may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Bouncie Website:

Bouncie Help Center:

Corporate Office Address:

Bouncie
750 N St Paul Street Suite 250 PMB 88148
Dallas, Texas 75201-3206
United States

Other Info (opening hours):

Mailing Address:

Apparent Insurance Customer Service PO Box 5100

Glen Allen, VA 23058

More contact details

Bouncie Rating Based on 3 Reviews

Rating details

2.2
more details
Billing Practices
Customer service
Style and Design
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Bouncie Customer Service Calls

41 TOTAL
CALLS
01:09 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bouncie?

Request for Information Question:

  • “I need to speak with live person someone may be using my account”
  • “Question about the device”
  • “Question regarding vehicles”

Product/ Service Question:

  • “Bouncie doesn't work properly”
  • “Device not working”
  • “My device is not working”

Staff Question:

  • “Customer service”
  • “Discontinue service”

Shipping and Delivery Question:

  • “Need my Bouncies tracking to be installed”
  • “Lost tracking”
  • “Because i havent got a responsr”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Still charging me after I canceled”

Payments and Charges Question:

  • “Billing issues on my exiting account.”
  • “Pay bill early”

Cards Question:

  • “Change credit card”

Account Question:

  • “Close accounts”

Return/ Replace Question:

  • “Lost bouncy and trying locate or replace it with new device without charge”

Other Question:

  • “Device Inquiries”
  • “Hi”
  • “Blow out”

Compare Bouncie Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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