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Contact Bouncie Customer Service

How to Reach a Person at Bouncie

Verified Contact Information

Toll-Free Number:

  • 1-877-764-8679
    For Apparent Insurance Customers Only
Call Now
Send Message

Customer Service:

  • 1-972-991-6300
    IVR / Automated System Only (No Human Option)

Technical Support:

  • 1-214-615-5147

Customer Service:

hi@bouncie.com
support@bouncie.com

Legal:

dataprotection@bouncie.com
customerservice@apparentinsurance.com
For Apparent Insurance Customers Only

Bouncie Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Bouncie Phone Number
1 (877) 764-8679
Average Calls duration
1 minute
Most Popular Bouncie Email Address
hi@bouncie.com
Issue Resolution Rate
Low (3% reported full resolution)
Bouncie Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Bouncie?

Most Popular Number:

(877) 764-8679
For Apparent Insurance Customers Only
Total calls: 64 Issue resolved: 1 Last call: Jul 13, 2026

The company has published a single toll-free helpline, 1-877-764-8679, to call for information, feedback, and complaints. Using the Bouncie customer service number is best for discussing minor issues that need immediate assistance. People with critical concerns or those seeking to meet the company agent for a detailed discussion on their problems can visit its head office at 750 N St Paul Street, Suite 250 PMB 88148, Dallas, Texas 75201-3206, United States, during office hours. Those unable to arrive in person can also contact Bouncie customer service via mail at Apparent Insurance Customer Service PO Box 5100, Glen Allen, VA 23058. That would also ensure the safe relay of their concerns to the business agent.

Bouncie support is available at customerservice@apparentinsurance.com to assist apparent insurance customers with issues and concerns. Clients with commercial inquiries can write to hi@bouncie.com during business hours. The email address welcome@bouncie.com is available to request general information from the business agent. For legal inquiries, email dataprotection@bouncie.com to contact Bouncie customer service for assistance. After reviewing your request, the company agent will respond with a solution between business hours.

Customers can download the Bouncie app via Google Play Store or Apple App Store to access detailed maps for everything from single vehicles to fleets. The application is easy to navigate and captures each second of your trip, continuously refreshing the map instantly as the vehicle drives. Individuals can also use their Bouncie login details to access the registered account or create one if they are new to the platform to activate the application. Once installed, click the three horizontal lines on the top left corner and submit a direct request to Bouncie support for help and information.

PissedConsumer Club

Contact Information

Bouncie Website:

Bouncie Help Center:

Corporate Office Address:

Tail Light, LLC
1910 Pacific Ave Suite 2000 PMB 1144
Dallas, Texas 75201-4540
United States

Summary of Bouncie Customer Service Calls

66 TOTAL
CALLS
00:47 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bouncie?

Request for Information Question:

  • “Question about the device”
  • “I have questions on the bounce system on the app”
  • “Trying to locate the car help with login lost the phone”

Product/ Service Question:

  • “Problems with working at”
  • “Not working not”
  • “Device not working”

Staff Question:

  • “New service”
  • “Customer service”
  • “Discontinue service”

Return/ Replace Question:

  • “Change shipping address”
  • “Need to replace device”
  • “Lost bouncy and trying locate or replace it with new device without charge”

Payments and Charges Question:

  • “As soon as I get new credit card I’ll call. Somebody tried to get $246 off my card n bank closed it down I will call n pay when bank sends me new card. Sorry”
  • “Billing issues on my exiting account.”
  • “Pay bill early”

Activation/ Cancellation Question:

  • “Canceled”
  • “Cancel subscription”
  • “Still charging me after I canceled”

Shipping and Delivery Question:

  • “Need my Bouncies tracking to be installed”
  • “Lost tracking”
  • “Because i havent got a responsr”

Account Question:

  • “Can’t sign in.. need assistance”
  • “Close accounts”

Website/ Application Question:

  • “The bouncy app did not transfer when I bought a new phone”

Cards Question:

  • “Change credit card”

Other Question:

  • “Instructions”
  • “Bouncie tracker not recording all trips”
  • “Criminal activity”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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