Contact Bota Box Customer Service

The company does not have a customer service email. However, those with legal and DMCA inquiries can use the Bota Box email ccpa@delicato.com to consult the relevant department for help. When doing so, one must clearly state the reason for consultation on the subject and explain the issue in as much detail as possible. After reviewing it, Bota Box customer service will respond with a solution to their problem within two or three working days.

Delicato Family Wines is the Bota Box headquarters at 12001 South Highway 99, Manteca, California 95336, United States. An in-person consultation with the business agent is recommended for critical and confidential matters that cannot be addressed online. Users seeking to discuss a specific issue with the company agent personally must make an appointment beforehand and visit the Bota Box address between office hours. Those unable to arrive at the office can consider sending a letter to the relevant department. However, a response can take a few days or weeks, making it comparatively less feasible than calling or emailing Bota Box customer service for urgent matters.

For online consultations, open the Bota Box website in your browser and click Contact on the homepage to get directed to a form. Users with questions and comments can complete the form by providing their full name, email, address, country, city, state, postal code, the required product information, and message. There is also an option to upload an image to explain the issue better. Once the form is complete, click Submit so Bota Box customer service can review the request and respond efficiently. The website also features direct links to follow the support team on Facebook, Instagram, and YouTube for information, updates, and assistance.