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Contact Boston Red Sox Customer Service

How to Reach a Person at Boston Red Sox

Verified Contact Information

Toll-Free Number:

  • 1-877-733-7699
    Ticket Office
Call Now
Send Message

Customer Service:

  • 1-617-226-6666
    Ballpark Tours
  • 1-617-226-6660
    Ballpark Tours
  • 1-888-652-7467
    MLB Advanced Media, L.P.
  • 1-617-226-6000

Accessibility:

  • 1-315-203-6761
    International
  • 1-866-244-2291

Events/ Guest Relations:

  • 1-617-226-6791
    Non-baseball Private Special Events

Sales/ Reservations:

  • 1-617-226-6644
    Hearing Impaired Ticketing
  • 1-800-336-9299
    Merchandise Orders

Accessibility:

accessibility@mlb.com

Complaints/ Feedback:

fanfeedback@redsox.com

Customer Service:

csresponse@mlb.com
Closed Captioning
mlb-mobile-cs@mlb.com
MLB Digital Properties

Events/ Guest Relations:

events@redsox.com
Non-baseball Private Special Events
events@evergreenfenway.com

Legal:

legaldepartment@mlb.com
Copyright Infringement Inquiries
dataprivacy@mlb.com
Privacy Inquiries
legal@website.mlb.com

Media:

publicrelations@mlb.com

Sales/ Reservations:

ticketoffice@redsox.com
Ticket Office
customerservice@mlb.com
MLB Advanced Media, L.P.

Boston Red Sox Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Boston Red Sox Phone Number
1 (877) 733-7699
Average Calls duration
2 minutes
Most Popular Boston Red Sox Email Address
fanfeedback@redsox.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
37% phone, 63% email
Common Reasons for Contact
Request for information, product/ service, shipping and delivery
View full overview

How to Contact Boston Red Sox?

Most Popular Number:

(877) 733-7699
Ticket Office
Total calls: 30 Last call: Jun 10, 2026

Boston Red Sox customer service phone number to reach the ticket office is 877 733 7699. Whether the issue is related to the Ballpark Tours, call 617 226 6666. To get connected to the MLB Advanced Media, L.P., use the support number 888 652 7467. The other telephone number to reach the company is 617 226 6000.
International customers can become aware of the availability of services via the line 512 434 1542. Whether the issue is related to the events, use the Boston Red Sox phone number 617 226 6791. The sales team is accessible at 617 226 6644. To get assistance in legal inquiries, use the line 212 931 7800 or 646 495 4091.

Boston Red Sox email to know whether the services are available in your region is access@website.mlb.com. Whether you need to complain, send the letter to the fanfeedback@redsox.com. In case of questions about the Fenway Park Tours, send the request to tours@redsox.com. The mailing box of the customer care department in general issues is customerservice@mlb.com. The ticket office operates the mailing box ticketoffice@redsox.com. Customers can address all kinds of tickets related inquiries to the mentioned email. Privacy questions you can send to the dataprivacy@mlb.com. Boston Red Sox customer service sends responses in 3-4 days to the email address of the sender.

Boston Red Sox address of the corporate office is located at 4 Jersey St. Boston, Massachusetts 02215-3496 United States. The Boston Red Sox headquarters place the key specialists of the firm. The privacy administrator has the location at 1271 Avenue of the Americas New York, NY 10020.

The website allows visitors to create an account and log in to the personal profile. The Boston Red Sox live chat provides fast responses to the users and assists in 2-3 minutes. In the Help section you can find the other articles and information from the customer care department.

PissedConsumer Club

Contact Information

Boston Red Sox Website:

Boston Red Sox Help Center:

Corporate Office Address:

MLB Advanced Media, LP
4 Jersey St.
Boston, Massachusetts 02215-3496
United States

Other Info (opening hours):

Mailing Address:

Attention: Privacy Policy

1271 Avenue of the Americas

New York, NY 10020

More contact details

Fax:

+1(617) 236-6797

Summary of Boston Red Sox Customer Service Calls

37 TOTAL
CALLS
02:23 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Boston Red Sox?

Request for Information Question:

  • “I need help”
  • “Help line”
  • “Can I bring *** pack to stadium and private tour”

Product/ Service Question:

  • “Can't access ticket”
  • “I would like to coordinate with children’s hospital and the Red Sox a game when I can bring 10 children from the hospital to a baseball game this would be at my expense and I would like to purchase a jacket for each child”
  • “I can’t buy a ticket”

Account Question:

  • “Email, telling me to reset password”

Website/ Application Question:

  • “Tickets won’t load on ballpark app and now I’m locked out my account”

Payments and Charges Question:

  • “Change payment method”

Shipping and Delivery Question:

  • “Rain delay”

Return/ Replace Question:

  • “Ticket change”

Other Question:

  • “I have followed the Red Sox since the 1950s and this is the worst team of all time … poorly put together with no light at the end of the t”
  • “Wife has Claustrophobia and need a end of row seat”
  • “Wife has Claustrophobia and need an end of row seat”

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