Boston Red Sox Phone Numbers and Emails

Toll-Free Number:

  • (877) 733-7699
    Ticket Office
Send Message

Customer Service:

  • (617) 226-6666
    Ballpark Tours
  • (888) 652-7467
    MLB Advanced Media, L.P.
  • (617) 226-6000


  • (512) 434-1542
    International Customers
  • (866) 239-1284

Events/ Guest Relations:

  • (617) 226-6791
    Non-baseball Private Special Events


  • (212) 931-7800
  • (646) 495-4091

Sales/ Reservations:

  • (617) 226-6644
    Hearing Impaired Ticketing
  • (800) 336-9299
    Merchandise Orders

Boston Red Sox Emails:

Complaints/ Feedback
Customer Service
Closed Captioning, Fenway Park Tours, MLB Advanced Media, L.P.
Events/ Guest Relations
Non-baseball Private Special Events
Privacy Inquiries
Sales/ Reservations
Ticket Office
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More phone numbers and emails Less phone numbers and emails

Boston Red Sox Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by email.

    Source Distribution
    37% phone 63% email
  • The best email to contact Boston Red Sox is 72% of customers use this email address to address their issues and concerns.

  • The best phone number to call Boston Red Sox is 8777337699. 73% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday and Friday.

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Contact Information

Boston Red Sox Website:

Boston Red Sox Help Center:

Corporate Office Address:

Boston Red Sox
4 Jersey St.
Boston, Massachusetts 02215-3496
United States

Other Info (opening hours):

MLB Advanced Media, L.P.

Privacy Administrator

1271 Avenue of the Americas

New York, NY 10020

More contact details


+1(617) 236-6797

Boston Red Sox Rating Based on 4 Reviews

Rating details

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Product or Service Quality
Customer service
Diversity of Products or Services

Rating stats

Rating trend

Summary of Boston Red Sox Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Boston Red Sox?

Request for Information Question:

  • “Can I bring *** pack to stadium and private tour”
  • “Check on tickets in July”
  • “Looking for discount code for purchase of military Boston Red Sox hat discount counted”

Product/ Service Question:

  • “Problem with access to ticket”
  • “Game Incident”

Other Question:

  • “Misding tiz”
  • “Tickets”
  • “Tkts”

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