Boston Medical Center is an academic, non-profit organization providing free medical care to people of all ages. 1-800-439-2370 is a toll-free helpline provided by the organization for contact. For convenience in contacting Boston Medical Center, customer service has published multiple numbers for various inquiries. For people who want to discuss admitting issues, 1-617-414-4128 is the helpline, while 1-617-414-5336 is the number to contact for spiritual care.
For direct inquiries from the doctor's office building, use the number 1-617-638-8130. Additionally, 1-617-414-4213 is the helpline specified for issues related to medical records. Boston Medical Center's contact number for discussion with the medical interpreter is 1-617-414-5549. The helpline 1-617-414-4970 can be used for patient advocacy, and to get patient financial services, 1-617-414-5155 is the number to contact.
Boston Medical Center's phone number for accounting and billing inquiries is 1-617-638-6157. To receive general information about the organization, call the helpline at 1-617-638-8000. Lastly, the organization has published two numbers for legal inquiries: 1-617-414-1800 and 1-800-586-2627.
Boston Medical Center is an organization that values customer convenience by providing multiple contact options. Boston Medical Center support has published three email addresses for inquiries. For filing complaints and giving feedback, customers can write to webfeedback@bmc.org. To discuss legal issues, email dg-privacyofficer@bmc.org. Lastly, to get updates related to jobs and career opportunities, contact talentacquisition@bmc.org. Although Boston Medical Center email is a convenient way to contact customer service, it is not recommended for urgent inquiries since technical issues are likely to cause hindrances in communication.
Boston Medical Center also has an online forum for assistance and support. To benefit from that, open the Boston Medical Center website in your browser and click the Contact Us option. This will direct you to a new page containing the organization's mailing address and helpline numbers for admitting, lab work, financial assistance, pharmacy, and patient information. From those numbers, find the one suitable for your purpose and contact Boston Medical Center customer service. If the number you need is not included in the list, use the Search page to find the specific department and their phone number.
Boston Medical Center has its corporate office in the United States. For admission and inquiries, visit the address: One Boston Medical Center Place, Boston, Massachusetts 02118. The organization also has a 24-hour emergency department at 725 Albany Street, Boston, MA 02118. If a physical visit to the headquarters is not required, the Boston Medical Center address for mailing is also an option for contact. This is a highly preferred way of contacting patients or employees in the organization. However, it needs to be used in a proper format along with the return address, as follows:
Name of the patient or employee
Building, department, and room number
Boston Medical Center
One Boston Medical Center Place
Boston, MA 02118
Although Boston Medical Center's operating hours are between 9:00 AM and 5:00 PM Monday through Friday, the organization's emergency helpline is active 24/7. Boston Medical Center support can be contacted directly at 1-617-414-4841 during working hours. In case of an emergency or urgent inquiry during and after working hours, contact the On-Call Pager at 1-617-5795, Beeper 3087.
