Boston Medical Center Phone Numbers and Emails

Toll-Free Number:

  • (800) 439-2370
Send Message

Customer Service:

  • (617) 414-4128
  • (617) 414-5336
    Chaplain/Spiritual Care
  • (617) 638-8130
    Doctor’s Office Building
  • (617) 414-5549
    Interpreter Services
  • (617) 414-4213
    Medical Records
  • (617) 414-4747
    Moakley Building
  • (617) 414-4970
    Patient Advocacy
  • (617) 414-5155
    Patient Financial Services
  • (617) 414-8039
    Preston Building
  • (617) 414-6060
  • (617) 638-8050
    Shapiro Center
  • (617) 414-4880
    Shapiro Center
  • (617) 414-4171
    Yawkey Center
  • (617) 414-4883
    Yawkey Center
  • (617) 638-6800
  • (617) 414-5122
  • (617) 638-6927
  • (617) 414-5105
  • (857) 654-1605
  • (617) 825-9660
  • (617) 442-8800
  • (617) 288-3230
  • (617) 569-5800
  • (617) 288-1140
  • (617) 323-4440
  • (617) 376-3000

Accounting/ Billing:

  • (617) 638-6157

General Info:

  • (617) 638-8000


  • (617) 414-1800
  • (800) 586-2627

Boston Medical Center Emails:

Complaints/ Feedback
Jobs/ Career
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How to Contact Boston Medical Center?

Most Popular Number:

(800) 439-2370

What Is the Boston Medical Center Customer Service Phone Number?

Boston Medical Center is an academic, non-profit organization providing free medical care to people of all ages. 1-800-439-2370 is a toll-free helpline provided by the organization for contact. For convenience in contacting Boston Medical Center, customer service has published multiple numbers for various inquiries. For people who want to discuss admitting issues, 1-617-414-4128 is the helpline, while 1-617-414-5336 is the number to contact for spiritual care.
For direct inquiries from the doctor's office building, use the number 1-617-638-8130. Additionally, 1-617-414-4213 is the helpline specified for issues related to medical records. Boston Medical Center's contact number for discussion with the medical interpreter is 1-617-414-5549. The helpline 1-617-414-4970 can be used for patient advocacy, and to get patient financial services, 1-617-414-5155 is the number to contact.
Boston Medical Center's phone number for accounting and billing inquiries is 1-617-638-6157. To receive general information about the organization, call the helpline at 1-617-638-8000. Lastly, the organization has published two numbers for legal inquiries: 1-617-414-1800 and 1-800-586-2627.

What Is the Boston Medical Center Email Address?

Boston Medical Center is an organization that values customer convenience by providing multiple contact options. Boston Medical Center support has published three email addresses for inquiries. For filing complaints and giving feedback, customers can write to To discuss legal issues, email Lastly, to get updates related to jobs and career opportunities, contact Although Boston Medical Center email is a convenient way to contact customer service, it is not recommended for urgent inquiries since technical issues are likely to cause hindrances in communication.

How Can I Contact the Boston Medical Center via the Website?

Boston Medical Center also has an online forum for assistance and support. To benefit from that, open the Boston Medical Center website in your browser and click the Contact Us option. This will direct you to a new page containing the organization's mailing address and helpline numbers for admitting, lab work, financial assistance, pharmacy, and patient information. From those numbers, find the one suitable for your purpose and contact Boston Medical Center customer service. If the number you need is not included in the list, use the Search page to find the specific department and their phone number.

What Is the Boston Medical Center Headquarters Address?

Boston Medical Center has its corporate office in the United States. For admission and inquiries, visit the address: One Boston Medical Center Place, Boston, Massachusetts 02118. The organization also has a 24-hour emergency department at 725 Albany Street, Boston, MA 02118. If a physical visit to the headquarters is not required, the Boston Medical Center address for mailing is also an option for contact. This is a highly preferred way of contacting patients or employees in the organization. However, it needs to be used in a proper format along with the return address, as follows:
Name of the patient or employee
Building, department, and room number
Boston Medical Center
One Boston Medical Center Place
Boston, MA 02118

What Are the Boston Medical Center's Contact Hours?

Although Boston Medical Center's operating hours are between 9:00 AM and 5:00 PM Monday through Friday, the organization's emergency helpline is active 24/7. Boston Medical Center support can be contacted directly at 1-617-414-4841 during working hours. In case of an emergency or urgent inquiry during and after working hours, contact the On-Call Pager at 1-617-5795, Beeper 3087.

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Contact Information

Boston Medical Center Website:

Boston Medical Center Help Center:

Corporate Office Address:

Boston Medical Center
One Boston Medical Center Place
Boston, Massachusetts 02118
United States

Boston Medical Center Rating Based on 6 Reviews

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Summary of Boston Medical Center Customer Service Calls

04:03 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Boston Medical Center?

Request for Information Question:

  • “Waiting since Jan. 6th 2023 for oral surgery appt. Need real help with this issue”

Other Question:

  • “To see if Virginia LeCLAIR inICU can have visitors I am her Sister in law”



Boston Medical Center is a non-profit managed care organization providing affordable, high-quality health coverage to low- and moderate-income Massachusetts residents through its Commonwealth Care and MassHealth plans. Founded in 1997 by Boston Medical Center, BMC HealthNet Plan serves 250,000 MassHealth and Commonwealth Care membersBoston Medical Center (BMC) is a 626-bed licensed academic medical center. The hospital is the primary teaching affiliate for Boston University School of Medicine. BMC provides a full range of pediatric and adult care services, from primary to family medicine to advanced specialty care. It has the largest 24-hour Level 1 trauma center in New England. BMC provides superior, comprehensive care in virtually every medical specialty. Boston Medical Center is based at
One Boston Medical Center Place
Boston, MA 02118. The customer service of the company is available at: 617.638.8000.

Boston Medical Center reviews and complaints

Boston Medical Center is ranked 124 out of 3956 in Hospitals, Clinics and Medical Centers category

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