Skip to content
Write review For Business
  • Login

Contact BornPrimitive Customer Service

BornPrimitive Phone Numbers and Emails

Customer Service Number:

  • (757) 301-6514
Call customer service

BornPrimitive Emails:

Customer Service
Send Message
Is this your business?

How to Contact BornPrimitive?

Most Popular Number:

(757) 301-6514
Total calls: 14 Issues resolved: 2 Last call: Jan 21, 2025
author avatar
PissedConsumer Reporter

Customers seeking to contact BornPrimitive can call or message +1-757-301-6514 during opening hours. The BornPrimitive phone number is active for queries, complaints, and suggestions regarding its customer service and provides efficient assistance with all issues and concerns. People unable to connect a call for some reason or those reluctant to discuss their issues by phone can visit the company headquarters in person at 1632 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23454. That would ensure better solutions through detailed discussion. Individuals with matters related to returns can consult the BornPrimitive location for the respective office at 2545 Squadron Court Unit 104, Virginia Beach, VA 23453. For minor issues, email or visit the BornPrimitive website for help.

The company currently has three active email addresses. To consult the business agent for general inquiries, individuals can write to contact@bornprimitive.com between office times. The BornPrimitive email address customeapparel@bornprimitive.com is available for all issues and queries regarding orders. For other marketing and business inquiries, email hr@bornprimitive.com to request assistance. The response to an email is relatively slow compared to the BornPrimitive phone number and takes around 48 business hours. That is why individuals with urgent matters must not use it to avoid inconvenience.

BornPrimitive customer service handles individual queries and concerns between 8:00 AM and 4:00 PM ET on working days. People seeking an efficient response for order tracking, size charts, press, wholesale, and custom apparel inquiries must contact the BornPrimitive email or helplines during these hours. Those who want to start a return or exchange or ask questions about career opportunities in the company can visit the BornPrimitive location between these hours for convenience. If a query or concern arises outside working hours, visit the company website to browse the FAQs for self-help and submit a request via text message or email for the business agent to respond when active.

People who want to contact the company online can visit the BornPrimitive website and scroll down to the bottom of the homepage. Over there, they will find an option to head to the Contact Us section. Open that section and complete the contact request form by providing all the required information. Once the form is submitted, the customer care team will respond within 48 hours. Individuals can also visit the FAQs section on the website to find answers to some of the most common questions and issues. Generally, that helps resolve the concern without contacting the customer care team for assistance. However, if these options do not work, calling the BornPrimitive phone number is always the best alternative.

BornPrimitive Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BornPrimitive Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call BornPrimitive is 7573016514.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Tuesday and Thursday.

  • People call BornPrimitive mainly because of return/ replace, request for information and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

BornPrimitive Website:

BornPrimitive Help Center:

Corporate Office Address:

Born Primitive, LLC
1632 Virginia Beach Blvd
Virginia Beach, Virginia 23454
United States

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am – 5:00pm EST


Address for returns:

2545 Squadron Court Unit 104

Virginia Beach, VA 23453

More contact details

BornPrimitive Rating Based on 2 Reviews

Rating details

2.2
more details
Location
Delivery Service
Website
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is BornPrimitive's Customer Service?

Orawan G
Orawan G
Feels Disappointed | May 22, 2024

I have never been able to get in touch with anyone from BornPrimitive either by phone or email. Horrible company. I am done with this company.

Read full quote
Jazelle Rfb
Jazelle Rfb
Feels Disappointed | Dec 02, 2023

Website said free shipping if you spent $150.00 ~ I did and shipping was added to my order plus a mystery charge I had toggled off and when I checked out, it was turned back on.

Read full quote

Summary of BornPrimitive Customer Service Calls

17 TOTAL
CALLS
00:10 AVG CALL
DURATION
43% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BornPrimitive?

Shipping and Delivery Question:

  • “Lost package”
  • “Ordered the wrong size polo shirt.”
  • “Haven't received merchandise”

Return/ Replace Question:

  • “Return”
  • “Exchange”

Request for Information Question:

  • “Help with my order”
  • “Need help to use credit (gift card)”

Activation/ Cancellation Question:

  • “Cancel order ~ charges are not correct”

Product/ Service Question:

  • “Item I purchased”

Staff Question:

  • “Customer service”

Other Question:

  • “Ci fusion regarding order”
  • “Fix order”
  • “Ordering problem”

Compare BornPrimitive Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Shein
Has Verified Representatives
stars-rating-fill
1.6 out of 5
Write a review
Do you have something to say about BornPrimitive? What happened? What can we help you with?
Submit review Don't show this popup