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PI bought the Note Air 2 on March 24th and received the device on April 10th. Since it arrived I noticed a lot of problems!

I couldnt connect to the WiFi properly (limited connection), I couldnt write by supporting my hand on the device, it doesn't write (even with the touch feature disabled), audio is not working, the charger is not working, the device is crashing all the time, couldnt sink with kindle, and others! I tried to contact the support but it is terrible - they have only email and take 2 days to answer back. I tried for two weeks to fix the problems but it didnt work. I sent the videos with the problems but they keep denying return.

I dont want it anymore.

I just want to return and have my money back. Serial Number 08272****B3681 Build Number

2021-04-08_15-02_3.1_9821c17 Order

#BOOXN5612EW

User's recommendation: Pay attention cause the customer service is terrible!

Monetary Loss: $409.

Preferred solution: Full refund.

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