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Contact Boom Pay Customer Service

How to Reach a Person at Boom Pay

Verified Contact Information

Customer Service Number:

  • 1-415-940-7235
Call Now
Send Message

Customer Service:

hello@boompay.app

Media:

press@boompay.app
Press Inquiries

Boom Pay Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Boom Pay Phone Number
1 (415) 940-7235
Average Calls duration
1 minute
Most Popular Boom Pay Email Address
hello@boompay.app
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
78% phone, 22% email
Common Reasons for Contact
Website/ application, account, payments and charges
View full overview

How to Contact Boom Pay?

Boom Pay customer service can be called at (415) 940-7235. You can call this number about any issue or concern you may have. When you encounter urgent Boom Pay-related problems and need immediate assistance, call customer service. For non-urgent matters, you can also request an appointment with a senior representative at the corporate office of Boom Pay, Inc., 801 Barton Springs Road, Austin, Texas 78704, United States. For this purpose, it is recommended to call the company’s customer service department beforehand to arrange an appointment.

People who prefer written communication when bringing their concerns to the attention of Boom Pay can use the Boom Pay email addresses. While there is no customer support email address, all media-related inquiries can be directed to hello@boompay.app. All emails are read by customer service representatives, and you will receive a response. Due to the high volume of emails, it may take 2 to 3 working days to receive a response. For this reason, it is not advised for urgent situations. Also, to receive quicker response, it is recommended to add a relevant subject line and elaborate the concern in as many details as possible.

Your online contact with customer service is either via email or the Boom Pay website. Since the company’s official website is loaded with helpful resources, you will find answers to most of your questions in one of the links provided on the website. For this information, navigate to the website and choose “Help Centre.” Select the subject you want to know more about and click on it. The requested information will appear on your screen. If you do not get the necessary information, you can reach out to the support team directly via the Boom Pay customer service phone number or their email address.

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Contact Information

Boom Pay Website:

Boom Pay Help Center:

Corporate Office Address:

Boom Pay, Inc.
801 Barton Springs Road
Austin, Texas 78704
United States

Why Customers Call Boom Pay?

Top Reasons of Customers Calls

  • Website/ Application 26%
  • Customer Inquiries & Issues 21%
  • Payments and Charges 15%
  • Account 15%
  • Request for Information 10%
  • Product/ Service 8%
  • Activation/ Cancellation 3%
  • Shipping and Delivery 3%

Website/ Application

26%
  • "App mistake"
  • "I need to add my husbands info to my application that I fill out earlier I fi"
  • "Application denial"

Customer Inquiries & Issues

21%
  • "Lease info"
  • "Can't add proof of trust fund as income."
  • "Can't complete income certification process"

Payments and Charges

15%
  • "Credit report"
  • "Charges"
  • "Receipt request"

Account

15%
  • "My bank account won't connect to the application"
  • "To get my account number and password"
  • "My identification was lost , contacted the owner of property, they told me to contact you to approve my paper identification"

Request for Information

10%
  • "Was supposed to talk to someone wouldn't take my phone number about an application"
  • "Checking stuff"
  • "Help with order"

Product/ Service

8%
  • "Access approval letter"
  • "I want to see how I connect though you to my Chime Bank account."
  • "Difficulty connecting Boom Pay to my bank"

Activation/ Cancellation

3%
  • "Cancel boom pay"

Shipping and Delivery

3%
  • "Haven't received my money"

Compare Boom Pay Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

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