Contact Bookshop org Customer Service
Bookshop org Phone Numbers and Emails
Toll-Free Number:
-
(800) 484-6309
Bookshop org Emails:
Bookshop org Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bookshop org is 8004846309.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.
Be prepared for the call as Bookshop org may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bookshop org is 8004846309.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.
Be prepared for the call as Bookshop org may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.
People call Bookshop org mainly because of request for information, payments and charges.
50% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Bookshop org is promotions@bookshop.org. 85% of customers use this email address to address their issues and concerns.
Contact Information
Bookshop org Website:
Bookshop org Help Center:
Corporate Office Address:
How Good is Bookshop org's Customer Service?
Summary of Bookshop org Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bookshop org?
Shipping and Delivery Question:
- “Shipping adress”
- “Double shipment”
- “Delivery problem”
Request for Information Question:
- “Order confirmation - order placed 12/15/24”
- “Technical support”
- “Checking on order”
Payments and Charges Question:
- “Change billing address”
- “Inventory and payment”
- “Wrong billing information”
Cards Question:
- “Cant use gift card”
- “Dispute credit card charge”
- “Accidentally inputted wrong email address on a gift card purchase”
Product/ Service Question:
- “Update order address”
- “I want to order a book”
Return/ Replace Question:
- “Need to return a book”
- “Need to change order”
Activation/ Cancellation Question:
- “Cancel order”
- “Order cancelled”
Refund Question:
- “Refund”
Account Question:
- “In error, I put an inactive email account to send a $75 gift certificate to. It failed to send and I was trying to have it resent to the recipients correct email.”
Website/ Application Question:
- “The website no longer recognises my details because i have changed address how do i change my address”
Other Question:
- “Lost order”
- “Books missing”
- “I never recieved my goods.”
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