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BAM with no authorization, no email, no text message, no phone call renewed my membership here in the month of December. Now the fact they did so with no prior warning was bad enough; however, the did a pre-authorization for 25.00 and then charged me card 25.00!

My back froze 50.00 dollars for this! Of course, they did it on a Sat at 4:40pm! Imagine that! So because 50.00 disappeared without my knowledge I call my bank close that card because I am thinking so criminal is using my card to get BAM gifts cards!

But no! It is the company. They tell me "were sorry we will refund this back to you". BUT!

it takes 72 hours for both the pre authorization and the charge to come back to me . Starting from Monday! Not Sat. because it's a weekend and not a business day.

You got quite a rack-it going there don't you BAM.

Well thanks for tying up 50.00 dollars of my money during the holidays. I will certainly never do business with them again and make sure I pass this bad experience on to anyone even thinking about getting a membership.

Reason of review: Unauthorized Charge.

Monetary Loss: $50.

Preferred solution: No renewals to cards unless you have an authorization 24 hours prior via email, text message, or recorded phone verification. .

Location: 300 Colonial Promenade Pkwy #2200, Alabaster, AL 35007, USA

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That happened to me too on Feb 4th, 2017. I can't believe they just do this.

I never said they could do that.

I did get bank to put my money back today. I will never go there again.

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