246 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.1

I am a member of the Books-A-Million Millionaire's Club. On November 11th I bought approximately a $120 worth of books from the books of million in York Pennsylvania.

On November 14th I received a coupon in the mail for 20% off my purchase, that had expired. It was good for the weekend of the 12th and 13th. I called the store explained the situation to the manager and an employee and told them that my coupon arrived after the date that it was good for and had I have known about the coupon I would have waited till Saturday or Sunday to purchase my books. The manager refused to do anything to help me or give me a credit for the books I purchased.

This annoys me because in speaking with the manager it was painfully clear that he had received other complaints from people that have received their coupons too late to use. If he is aware of that situation occurred they should be honoring the discount.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Books A Million Reviews

  1. 48 reviews
  2. 27 reviews
  3. 19 reviews
  4. 5 reviews
  5. 6 reviews
Books A Million reviews