I would be happy paying more than actually deal with all the frustration and aggravation this company has put me through. All I wanted was to book a family vacation for my family and my brother's family and get in the same hotel with same flights!
Well 3 hours later, we are on separate flights; and I don't mean I called 3 hours later, I mean I was on the phone with Bookit.com for 3 hours.
The representatives are incompetent and slow. It could have been an easy fix and they just wasted enough time for us to be stuck in those packages or we would have had to pay hundreds of dollars more to cancel and reschedule, all because they are too slow and incompetent.
Product or Service Mentioned: Bookit Vacation Package Booking.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.