Not resolved

We booked a vacation to Florida through bookit. Com and I called to add a extra day and was told it was available.

When we arrived to our destination I was told by the resort that the extra day was not available and book it failed to call and notify me of the information but yet charged me $333 for it. Never will I go through them again bc I was charged and still waiting for my money(that was taken out 2 weeks before our vacation) our vacation was cut a day short unless we wanted to pack up all 9 of us and change rooms for one night!

Product or Service Mentioned: Bookit Vacation Package Booking.

Reason of review: Problems with payment.

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