1 comment

I booked a hotel stay through bookIt. About 6 weeks before trip my plans changed and I needed to change the check-out date.

I called and was told it would cost me $25.00 to do it by phone in addition to the costs of changing the date. I tried to do it on line and the site wanted 20.00 before I proceeded to change the date. After several attempts to change it on-line I gave up. This cost me one night stay and a lot of grief.

Will never use again. I've used several other booking companies and never had a problem.

Monetary Loss: $100.

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Baltimore, Maryland, United States #932826

Booked 3 nights at Caesars in Vegas. Needed to change as friends were coming with me.

Told I could not change, that I would need to cancel and rebook.

179.00 + 19.99 fee to cancel. Never using them again, ever.

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