Not resolved

I thought I booked a flight and was charged for a flight but when i went to the website it would not recognize my bookit cionfirmation number. Day 3 and i still haven't resolved this problem.

I spoke to a "supervisor" named Micheal Alexis and was given a number and an extension in which I called and left numerous messages. When i inquired whether I would receive a full refund so that I might book another flight, they were non-committal. I also tried to use their website to book the fkight but kept getting error messages.

Called customer service and was told if they assisted in booking the flight it would be an additional 25.00! This agency is the worst I've ever used!

Product or Service Mentioned: Bookit Flight Booking.

Monetary Loss: $250.

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