Use Bookit with extreme caution. We booked an all inclusive vacation to Punta Cana earlier this year.
The itinerary was booked 2 months in advance. Approximately 36 hours prior to departing for our trip we discovered that our itinerary had been changed without any notification. The return leg of our flight itinerary had been rescheduled. We had now been forced to return one day earlier.
Here's the rub. I asked Bookit what recourse we had for the shortening of our trip. The response was take it up with the airline. After several hours wrangling with the airline, we were able to secure a full refund for the flight portion of the trip.
I contacted Bookit again to seek their assistance in retrieving a refund for the hotel portion of our package. We had decided to cancel our4 day getaway because it had now been shortened to 3 days.
Bookit only retrieved two night's stay. We had to forfeit close to $500.
Product or Service Mentioned: Bookit Vacation Package Booking.
Monetary Loss: $500.