Contact Information

Bookit Phone Numbers

Toll-Free Number:

  • (888) 782-9722

Customer Service:

  • (888) 782-9722
  • (866) 269-7360
  • (800) 204-7250
  • (800) 494-8016
  • (888) 618-1252
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Corporate Office Address:

BookIt.com, Inc.
14251 Panama City Beach Pkwy
Panama City Beach, FL 32413
USA

Fax:

850-249-9891

Other Info:

Hours:
Monday-Friday
8:00am - 3:00am Eastern Time
Saturday-Sunday
9:00am - 1:00am Eastern Time
facebook@bookit.com

Help in Social Networks:

Summary of Bookit Customer Service Calls

109 TOTAL
CALLS
75% SUCCESSFUL
CONNECTIONS
07:46 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Bookit to Ask about:

Request for Information Question:

  • “Changes of flight concern”
  • “Confirmation”
  • “I have a question about my flight”

Activation/ Cancellation Question:

  • “Cancel Xcaret excursion”
  • “Cancel”
  • “Cancel a room”

Cards Question:

  • “About money placed back on my card”

Refund Question:

  • “Refund”

Staff Question:

  • “TERRIBLE SERVICE AT CURRENT HOTEL”

Product/ Service Question:

  • “I want to book a bundled deal for flight and hotel but the other person i am traveling with is flying from different airport”

Account Question:

  • “Account information”

Payments and Charges Question:

  • “Payment for a hotel was declined although I have the money”

Other Question:

  • “Need help with reservation”
  • “The resort we are in Bahamas is no what we expect and if is posible change the resort this place is horrible the food is not good and we have to pay if we want beach smbrelas ...”
  • “My flight leaves at 645 and my birthday is entered wrong” , Review # 1632636

Bookit Rating Stats

1.5 out of 5 stars
based on 107 reviews
See all 233 reviews

Rating trend

About

Top Bookit Services

Vacation Package Booking, Flight Booking, Room Booking

Bookit Pros and Cons

Pros: Theoretical price, Prices, What they were selling, Theoretical

Cons: Fraudulant, Service, Customer service, Lying customer service, Ability

Summary

BookIt.com is an online travel company. It provides travelers with online booking services, plus relevant information, travel guides and tips. Headquartered in Panama City Beach, Fl., the company provides a broad spectrum of services such as vacation packages, cruises air tickets, entertainment, hotel reservations, car rental, attractions as well as services from a number of destinations within the country and abroad. Like any other online travel agent, the company features a search mix and match form on destinations, dates, number of people, hotel preferences, and the like. BookIt offers its clients the convenience of search via its patented FROM technology, eliminating slowness, irrelevant results, and the need to specify destination.

Bookit reviews and complaints

Bookit is ranked 103 out of 696 in Travel Agencies category

Area Served

USA

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Bookit Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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