This is my second time planning a vacation to Mexico through Bookit. The first time went so well I decided to try them again.
What ticked me off is, when I visited the airline's website (Spirit Airlines) after receiving my itinerary, imagine my shock when I saw the ridiculous fees for carry on bags, $30 per bag for International flights. Since we'll have 2 bags, each way, there's an extra $120 we have to incur. When I wrote, their reply was I could expect an answer to my inquiry in 10 to 15 days.
I called a customer representative, she said they always suggest we check the airline's website, but I was never told that. I'm very disappointed.