I made a reservation for august 18th. to august 22nd.
to Virginia beach (con. #151104062542). Went to check in an no reservation. Call bookit and they say sorry for the mixup.
They said it will be set up form Sunday, in the mean time I'm left without a room for that night and everything sold out for that night. I looked for a couple of hours and nothing. I'm 70 years old an had to sleep in the car after driving 13 hrs. and not being able to get a room till the following day after 2 o'clock.
The worth experence I ever had.
Needless to say I'll Probably never use your services again. Hope after this you be more careful so this doesn't happen to someone else.
Product or Service Mentioned: Bookit Room Booking.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.