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Contact Bookabach Customer Service

Bookabach Phone Numbers and Emails

Toll-Free Number:

  • (877) 202-4291
Call customer service

Customer Service:

  • (877) 228-3145

Bookabach Email:

sscoppa@expediagroup.com
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Bookabach Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Bookabach is 8772024291. 77% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Friday. The average call time is 6 minutes.

  • Be prepared for the call as Bookabach may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Bookabach Website:

Bookabach Help Center:

Corporate Office Address:

Bookabach Ltd
PO Box 52-091
Kingsland, Auckland 1352
New Zealand

Bookabach Rating Based on 4 Reviews

Rating details

1.4
more details
Price Affordability
Website
Customer service
Reliability

Rating stats

Rating trend

How Good is Bookabach's Customer Service?

Damya Qze
Damya Qze
Feels Neutral | May 18, 2024

I was satisfied, however l still haven’t received my confirmation email from the owner of property

Read full quote
Catia Qzo
Catia Qzo
Feels Disappointed | May 08, 2024

I am extremely frustrated
I was promised a refund a month ago
and it has not been paid
I cannot find a real person to talk to only issues on the website which do not match my concern

Read full quote

Summary of Bookabach Customer Service Calls

57 TOTAL
CALLS
06:27 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bookabach?

Request for Information Question:

  • “Can't contact host”
  • “List properly enquiry”
  • “Only 1 or my 2 bookings confirmed but both charged”

Refund Question:

  • “Want a refund”
  • “To get my refund back from bookabach as promised - this has not happened after a month”
  • “Refund urgent”

Return/ Replace Question:

  • “Wanting to get help to change dates of bach booking”
  • “Need to change my account email!!!!!!!!!!!! Your customer service ist absolutely appalling”
  • “Owner changed price”

Payments and Charges Question:

  • “Payment”
  • “I have an unrecognised charge on my credit card”
  • “Amount deducted but accommodation booking unsuccessful”

Activation/ Cancellation Question:

  • “Want to cancel booking”
  • “Cancellation”
  • “Query cancelled booking”

Shipping and Delivery Question:

  • “Have not received check in details”
  • “Haven't received any feedback from the host”

Product/ Service Question:

  • “A guest instant booked on a date that was already booked, I messaged my guest but she has not replied. I didn't realise it wasbon instant book and cannot work out how to turn it off on my dashboard!”
  • “Because im so confused i been trying to book a home. But cant understand how things go sorry i rather speak to a person.”

Account Question:

  • “Account issue”
  • “Money has been taken from my account”

Other Question:

  • “Some reason the wrong house was booked”
  • “Booking query”
  • “Bookings”

Compare Bookabach Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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