Contact Boogie Board Customer Service

If you prefer written support, reach out to the Boogie Board customer service team at customerservice@buffalogames.com. This address covers most inquiries, from product questions to returns. By using this format for communication, make sure that your application includes your name, email address, and a detailed description of your inquiry. If it’s necessary, attach screenshots, product photos, or other materials that can explain your matter visually.

The Boogie Board address is 343 Portage Boulevard, Kent, Ohio, 44240, United States. This is where product research, development, distribution coordination, and customer support take place. However, since Boogie Board was acquired by Buffalo Games, the headquarters' location may change. So, we recommend clarifying this information from the company’s representative by calling or emailing.

Boogie Board support is provided Monday through Friday from 8 a.m. to 5 p.m. EST. These hours apply to both phone line and email formats. Regarding written communication, be prepared to wait for a response within 24–48 hours, as email applications are typically processed more slowly than by phone.

If you would like to communicate with the company’s representative online, the Boogie Board website provides clickable social media icons in the bottom menu. Follow one of them to go to the appropriate platform and send a message with your questions, suggestions, feedback, or other matters to the support manager.