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Bonterra Phone Numbers and Emails

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Media:

  • (406) 298-3074

Bonterra Emails:

Legal
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Media
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How to Contact Bonterra?

Most Popular Number:

(406) 298-3074
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PissedConsumer Reporter

The company does not provide a direct Bonterra phone number to reach their customer support. However, if you need to discuss your inquiry with a live agent, you can do so via chat on the company's official website. The customer care advisors will provide information about the company and training opportunities and assist with Bonterra's products, such as EveryAction, Mobilize, NGP VAN, CyberGrants, Network for Good, and Social Solutions. If you need to contact the Media Relations team for press inquiries, dial 1-406-298-3074. Note that the experts at this phone line do not deal with customer service-related questions and concerns.

To email Bonterra customer service, visit the official website and select the Contact Us option from the About Bonterra section at the bottom of the homepage. Choose the topic of your inquiry and click the Get Support button to submit your request by completing a web form. The customer care agent will email you back, answering your questions or offering ways to resolve the issue as soon as they study your case. The Bonterra email address for the Privacy Policy concerns and Data Protection requests is privacy@bonterratech.com. Media and press-related inquiries can be discussed via email as well at press@bonterratech.com.

The Bonterra headquarters mailing address is Bonterra LLC, 10801 North MoPac, Expressway, Suite 400, Austin, Texas 78759, United States. You can use this address to request information about the company, its services, and policies. The same Bonterra address is appropriate for press and media inquiries. The customer service team is also ready to handle your complaints, concerns, and suggestions via mail. You will get a written response to your request as soon as the support representatives study your matter. Data Protection and Privacy Policy questions can also be sent to the address mentioned above.

To reach the Bonterra support agents online, visit the official website, scroll to the bottom of the homepage, and select the Contact Us option from the About Bonterra section. Find the topic that corresponds to your inquiry and click the Get Support button. Complete the web form with the required contact info and describe your issue in the message box below to submit the request. You can also click the chat icon in the bottom right corner of the main page to discuss your matter with the customer care operator online. To request a demo, click the corresponding button in the upper right corner of the screen and follow the prompts.

Bonterra Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Bonterra Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Bonterra is 4062983074.

  • The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 1 minute.

  • People call Bonterra mainly because of activation/ cancellation, employment, payments and charges.

PissedConsumer Club

Contact Information

Bonterra Website:

Bonterra Help Center:

Corporate Office Address:

‍Bonterra LLC
10801 North MoPac Expressway, Suite 400
Austin, Texas 78759
United States

Bonterra Rating Based on 4 Reviews

Rating details

2.0
more details
Website
Style and Design
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Rating stats

Rating trend

Summary of Bonterra Customer Service Calls

7 TOTAL
CALLS
00:32 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bonterra?

Payments and Charges Question:

  • “Our portal is rejecting all credit cards for donations.”
  • Cannot set up bonterrs payments

Activation/ Cancellation Question:

  • “Cancel recurring donation”

Employment Question:

  • “Trying to verify; for current employer”

Other Question:

  • “Front door”

Compare Bonterra Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

BILL
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1.3 out of 5
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