Bonprix Phone Numbers and Emails

Customer Service:

  • +491 805 1020
    Orders
  • +44 333 200 6014
    UK
  • +4 940 646 2321

Headquarters:

  • +49 406 4620

Sales/ Reservations:

  • +44 871 275 6232
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Bonprix Emails:

Customer Service
UK
Legal
Media
press@bonprix.net
Press Inquiries
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Bonprix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Bonprix is 443332006014. 61% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Friday, while the shortest are on Saturday.

  • Be prepared for the call as Bonprix may ask you for the following information to identify you as a customer: email, order id or address.

View full overview ›
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Contact Information

Bonprix Website:

Bonprix Help Center:

Corporate Office Address:

bonprix Handelsgesellschaft mbH
Haldesdorfer Straße 61
Hamburg, Hamburg 22179
Germany

Other Info (opening hours):

Other Locations:

66-70 Vicar Lane

Little Germany, Bradford

BD99 2XG UK


Customer Services

2 Nunnery Square

Sheffield, S2 5DD UK


Customer Service Hours:

Monday - Saturday: 8:00am - 6:00pm

More contact details

Fax:

+49 40 64 62 37 00

Bonprix Rating Based on 1 Review

Rating details

5.0
more details
Value for money

Rating stats

Rating trend

Summary of Bonprix Customer Service Calls

18 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bonprix?

Request for Information Question:

  • “To enquire about a return”
  • “About my account”

Payments and Charges Question:

  • “Payment”

Product/ Service Question:

  • “Trying to order a jumper”

Account Question:

  • “I cannot find my pass word on my account”

Return/ Replace Question:

  • “Too arrange collection of a return”

Shipping and Delivery Question:

  • “Parcel not delivered”

Other Question:

  • “Am ordee”
  • “Colis renvoyé”
  • “Sessel mit fußablage”
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