Contact Bonprix Customer Service
Bonprix Phone Numbers and Emails
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+4 940 646 2321
Customer Service:
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+491 805 1020Orders
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+44 333 200 6014UK
Headquarters:
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+49 406 4620
Bonprix Emails:
Bonprix Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bonprix is 443332006014. 57% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as Bonprix may ask you for the following information to identify you as a customer: email, order id or tracking no or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bonprix is 443332006014. 57% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as Bonprix may ask you for the following information to identify you as a customer: email, order id or tracking no or address or zip code.
People call Bonprix mainly because of return/ replace, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Bonprix is serviceuk@bonprix.co.uk. 50% of customers use this email address to address their issues and concerns.
Contact Information
Bonprix Website:
Bonprix Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
66-70 Vicar Lane
Little Germany, Bradford
BD99 2XG UK
Customer Services
2 Nunnery Square
Sheffield, S2 5DD UK
Customer Service Hours:
Monday - Saturday: 8:00am - 6:00pm
Fax:
Summary of Bonprix Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bonprix?
Request for Information Question:
- “To enquire about a return”
- “About my account”
Shipping and Delivery Question:
- “Been waiting for parcel to be picked up as a member of your staff arranged for collection”
- “Parcel not delivered”
Return/ Replace Question:
- “Return”
- “Too arrange collection of a return”
Payments and Charges Question:
- “Payment”
Product/ Service Question:
- “Trying to order a jumper”
Account Question:
- “I cannot find my pass word on my account”
Other Question:
- “Am ordee”
- “Colis renvoyé”
- “Sessel mit fußablage”
Compare Bonprix Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
