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Contact Bonprix Customer Service

How to Reach a Person at Bonprix

Verified Contact Information
  • +4 940 646 2321

Customer Service:

  • +491 805 1020
    Orders
  • +44 333 200 6014
    UK

Headquarters:

  • +49 406 4620

Sales/ Reservations:

  • +44 871 275 6232
Send Message

Customer Service:

serviceuk@bonprix.co.uk
UK
service@bonprix.net

Legal:

dataprotection@bonprix.co.uk
datenschutz@bonprix.net

Media:

corporate@bonprix.net
facebook@bonprix.net
press@bonprix.net
Press Inquiries

Bonprix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Bonprix Phone Number
+44 333 200 6014
Most Popular Bonprix Email Address
serviceuk@bonprix.co.uk
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
65% phone, 35% email
Common Reasons for Contact
Return/ replace, payments and charges
Prepare before the call to Bonprix
Email, order id or tracking number or address or zip code
View full overview
PissedConsumer Club

Contact Information

Bonprix Website:

Bonprix Help Center:

Corporate Office Address:

bonprix Handelsgesellschaft mbH
Haldesdorfer Straße 61
Hamburg, Hamburg 22179
Germany

Other Info (opening hours):

Other Locations:

66-70 Vicar Lane

Little Germany, Bradford

BD99 2XG UK


Customer Services

2 Nunnery Square

Sheffield, S2 5DD UK


Customer Service Hours:

Monday - Saturday: 8:00am - 6:00pm

More contact details

Fax:

+49 40 64 62 37 00

Summary of Bonprix Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bonprix?

Request for Information Question:

  • “To enquire about a return”
  • “About my account”

Product/ Service Question:

  • “Can’t access acc to make payment”
  • “Trying to order a jumper”

Shipping and Delivery Question:

  • “Been waiting for parcel to be picked up as a member of your staff arranged for collection”
  • “Parcel not delivered”

Return/ Replace Question:

  • “Return”
  • “Too arrange collection of a return”

Payments and Charges Question:

  • “Payment”

Account Question:

  • “I cannot find my pass word on my account”

Other Question:

  • “Am ordee”
  • “Colis renvoyé”
  • “Sessel mit fußablage”

Compare Bonprix Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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