Contact Bonprix Customer Service
How to Reach a Person at Bonprix
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+4 940 646 2321
Customer Service:
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+491 805 1020Orders
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+44 333 200 6014UK
Headquarters:
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+49 406 4620
Customer Service:
Legal:
Media:
Bonprix Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Bonprix Phone Number | +44 333 200 6014 |
| Most Popular Bonprix Email Address | serviceuk@bonprix.co.uk |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Contact Method Distribution | 65% phone, 35% email |
| Common Reasons for Contact | Return/ replace, payments and charges |
| Prepare before the call to Bonprix | Email, order id or tracking number or address or zip code |
Contact Information
Bonprix Website:
Bonprix Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
66-70 Vicar Lane
Little Germany, Bradford
BD99 2XG UK
Customer Services
2 Nunnery Square
Sheffield, S2 5DD UK
Customer Service Hours:
Monday - Saturday: 8:00am - 6:00pm
Fax:
Summary of Bonprix Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bonprix?
Request for Information Question:
- “To enquire about a return”
- “About my account”
Product/ Service Question:
- “Can’t access acc to make payment”
- “Trying to order a jumper”
Shipping and Delivery Question:
- “Been waiting for parcel to be picked up as a member of your staff arranged for collection”
- “Parcel not delivered”
Return/ Replace Question:
- “Return”
- “Too arrange collection of a return”
Payments and Charges Question:
- “Payment”
Account Question:
- “I cannot find my pass word on my account”
Other Question:
- “Am ordee”
- “Colis renvoyé”
- “Sessel mit fußablage”
Compare Bonprix Customer Service To
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