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Original review updated by user Apr 17, 2024


customer service or never answer the phone, and they are VERY ANNOYING poviding non-sence messages from the inept mechanics.

The mechanics are mocking, they lack respect for customers, and they don't know what they are doing.

The vehicle has had to be taken in on more than 4 occasions, and it doesn't last more than a week when it's fixed and it runs off, this last time it only lasted a couple of hours.

Around $8,000 has been invested in it and they still haven't fixed it, I have already had to change the new battery twice.

And finally, the General Manager has a long way to go to have this title. He does not identify with clients' situations and without a doubt the risk and safety of clients is what matters least to him.

What he offered was to sell me a new car... who wants to buy a car from this irresponsible company, and by the way my car only has two payments left to pay it off.

User's recommendation: do not sponsor this dealer nor much of their mechanical service.

Preferred solution: the repair of the car without the need to have it taken back to service.

Boniface Hiers Kia Cons: Bad service, No respect for customers.

Location: 61 Bateau Bay Road, Central Coast, New South Wales 2261, Australia

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