Sequim, Washington
Not resolved
2.0
Details
Customer service
Product or Service Quality
Website
1 comment

It has taken 4 months to finally get someone to close my account! This company doesn't take the time to respond to complaints. They also kept billing me during the process over those 4 months for seller fees.

All the purchases made through Paypal on Bonanza were refunded to their customers right away and notes were sent stating I had cancelled my account, but still I received an order every month through November.....when finally someone contacted me so my account could be cancelled. It should only a few days not 4 months to cancel an account with someone.

This company's lack of responsiveness is terrible and shouldn't be doing business. I wouldn't recommend doing with business with them or having an account with them.

Michael Conrad

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Full refund.

Bonanza Pros: Ease of setting up an account.

Bonanza Cons: Support or customer service.

  • Closing Account Nightmare
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Anonymous
#1188232

How do I cancel my subscription!! Please help me