I purchased a very expensive designer handbag from Bonanza and received a cheap fake. I contacted the seller to no avail.
My first contact with customer service was very disappointing. Subsequent contact with management at Bonanza was even more disappointing. They will not help out with anything or facilitate a return. They told me to work it out with the uncooperative seller.
They stand behind their independent sellers and don't monitor customer satisfaction. There are scammers on this site and it's allowed.
My next step is to follow up with the Better Business Bureau and ask paypal to intervene. I would never recommend this site to anyone.
Reason of review: Not as described/ advertised.