Contact Information

Bonanza Phone Numbers

  • (206) 588-5849
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Bonanza Email:

Corporate Office Address:

Bonanza, Inc.
3131 Western Ave #428
Seattle, Washington 98121
United States

Help in Social Networks:

Summary of Bonanza Customer Service Calls

1285 TOTAL
CALLS
56% SUCCESSFUL
CONNECTIONS
02:03 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Bonanza to Ask about:

Shipping and Delivery Question:

  • “Tracking info” , Review # 1721742
  • “Would like to know the delivery date of item ordered”
  • “Shipping issue”

Request for Information Question:

  • “Order Status”
  • “Question about gift shoppin”
  • “How to get started”

Activation/ Cancellation Question:

  • “I cancelled months ago and you still charged me”
  • “I’m trying to cancel a order” , Review # 1678784
  • “A order was cancel by seller and not getting my whole refund back” , Review # 1639027

Return/ Replace Question:

  • “Returning an item”
  • “Change address”
  • “Return an item” , Review # 1547904

Payments and Charges Question:

  • “Unauthorized purchase”
  • “Unauthorized charges to my credit card”
  • “Haven't received my order nor any contact from seller. Pay pal made payment!!”

Account Question:

  • “Account issues”
  • “Can’t log in to my account”
  • “Trying to crest a sellers account”

Refund Question:

  • “Refund”
  • “I have not received an item from a seller for 2 months and they emailed me saying it would ship last week and then it now says they are not a bonanza customer. I would just like a refund”
  • “I need a refund” , Review # 1514148

Product/ Service Question:

  • “Trying to buy a product”
  • “Bought item came out broken contact seller no response”
  • “Buying problems”

Staff Question:

  • “Customer service”
  • “Additional service”
  • “I need to speak to a customer service representative”

Cards Question:

  • “300 dollars has been taken off my card for a pending transaction that i didn’t do”
  • “My money back someone used my card unauthorized”
  • “Having problem putting in credit card info”

Website/ Application Question:

  • “I'm trying to start my website name Superior Shopping Today.com need help login please thank you” , Review # 1724220
  • “Website” , Review # 1686338
  • “I can't make an offer, because I can't get into ur website”

Employment Question:

  • “Employment”

Other Question:

  • “Damages”
  • “Purchase ball cap”
  • “Active ITEM” , Review # 1723086

Bonanza Rating Stats

1.7 out of 5 stars
based on 197 reviews
See all 434 reviews

Rating trend

About

Bonanza Terms of Service
By using the bonanza.com web site (the "Website") or establishing an account with Bonanza and using the Bonanza service (the "Service"), The User of company services agree to the following terms and conditions (the "Bonanza User Agreement"). Instead, Bonanza acts as a venue to match buyers and sellers. Bonanza is not involved in the actual transaction between buyers and sellers and does not transfer legal ownership of items from the sellers to buyers. As a result, Bonanza has no control over the items advertised, or the ability of sellers to sell items or the ability of buyers to pay for items. The User of company services acknowledge that The Client must be 18 years or older to use this site or establish an account. The Client of Bonanza acknowledge that The User of Website bear sole responsibility for keeping The Customer's password secure. The User agree not to use Bonanza for any illegal or unauthorized purpose.
To read more: https://www.bonanza.com/site_help/user_agreement
Bonanza Privacy Policy
At Bonanza, Bonanza take The Customer's privacy very seriously. This privacy policy (the "Policy") applies to Bonanza's' websites www.bonanza.com, www.bonanzle.com, and www.backgroundburner.com and Company's other websites and services (the "Site") which post or link to this Policy. This policy describes how Bonanza collects and handles The Client's personal information when The User of Website use Company's Site. This Policy only covers Bonanza and the information www.bonanza.com collect on the Site and does not extend to people, or companies that Bonanza does not employ or manage. Bonanza reserve the right to modify this Policy. www.bonanza.com will notify The Client of Bonanza of substantial changes to this Policy by telling The User of company services about them in the forums. Should The Company make a material change to the manner in which Website handle The Client's collected personal information, www.bonanza.com will place a prominent notice on the Site, or notify The Client by email prior to the change becoming effective.
To read more: https://www.bonanza.com/site_help/privacy_policy
Top Bonanza Services

Shipping Service, Customer Care, Membership Free Trial

Top Bonanza Products

Account, Marketplace, Profile

Bonanza Pros and Cons

Pros: Worthless site, Prices of merchandise, Selling elsewhere, No shipment, Designs

Cons: Horrendous lack of customer service, Customer no service, Support scam sellers not clients, Email only support, Support or customer service

Summary

Bonanza is an eBay built resource which is intended to help buyers make serendipitous discoveries. Its browsing experience guides buyers through its inventory of more than 4 million items to find the product that's perfect for their tastes. Bonanza is operated in many countries. There are British Bonanza, Canadian Bonanza, French Bonanza, German Bonanza, Mexican Bonanza, and Spanish Bonanza, etc. The resource offers to sell or to buy products of numerous categories. They include Art, Baby, Books, Collectibles, Fashion, Home Garden, Crafts, Jewelry Watches, Pet Supplies, Sporting Goods, Toys and Hobbies, etc. Bonanza, Inc. is based in Seattle, WA.

Bonanza is ranked 92 out of 471 in Auctions and Marketplaces category

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