Contact Information

Bonanza Phone Numbers

  • (206) 588-5849
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Bonanza Email:

Headquarters Address:

Bonanza, Inc.
3131 Western Ave #428
Seattle, Washington 98121
United States

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Summary of Bonanza Customer Service Calls

1083 TOTAL
CALLS
66% SUCCESSFUL
CONNECTIONS
02:04 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Bonanza to Ask about:

Shipping and Delivery Question:

  • “Did not receive merchandise” , Review # 1539547
  • “Shipping issue”
  • “Inquire about shipping times”

Request for Information Question:

  • “Ask some question on buying” , Review # 1522169
  • “I do sell and EBAY I need to know how can I contact my account with you ?”
  • “Question about a Palm tree on your site” , Review # 1495317

Activation/ Cancellation Question:

  • “Cancel order” , Review # 1530965
  • “I cancelled and you still charged me”
  • “Need to cancel order”

Return/ Replace Question:

  • “Return item” , Review # 1516844
  • “Change address”
  • “Need to return” , Review # 1500175

Account Question:

  • “Account information”
  • “To see if an account got charged”
  • “Can't log in”

Refund Question:

  • “I have not received an item from a seller for 2 months and they emailed me saying it would ship last week and then it now says they are not a bonanza customer. I would just like a refund”
  • “I need a refund” , Review # 1514148
  • “It's been over a week and we're still waiting on the refund for my wife's cell phone” , Review # 1504102

Payments and Charges Question:

  • “Unauthorized charges to my credit card” , Review # 1507313
  • “Because they charged me money and wasn't supposed to” , Review # 1452772
  • “Coupon code”

Product/ Service Question:

  • “Bought item came out broken contact seller no response”
  • “Buying problems”
  • “I have been messaging the seller many times about my order and I've also emailed bonanza directly and no one is getting back to me.” , Review # 1409087

Staff Question:

  • “Additional service”
  • “Customer service” , Review # 1423883
  • “I need to speak to a customer service representative”

Cards Question:

  • “Having problem putting in credit card info”
  • “To see if they received the money off my credit card for my order”

Website/ Application Question:

  • “I can't make an offer, because I can't get into ur website”
  • “Website”

Employment Question:

  • “Employment”

Other Question:

  • “Information” , Review # 1540339
  • “Want to know if you ship from in the states”
  • “Product issue”

Bonanza Rating Stats

1.7 out of 5 stars
based on 176 reviews
See all 382 reviews

Rating trend

About

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Account, Marketplace, Profile

Bonanza Pros and Cons

Pros: Worthless site, Selling elsewhere, Item, Found what my girlfriend liked, Ease of setting up an account

Cons: Support or customer service, Money laundering, Give canned responses to enquiries, Being ripped off, Support scam sellers not clients

Summary

Bonanza is an eBay built resource which is intended to help buyers make serendipitous discoveries. Its browsing experience guides buyers through its inventory of more than 4 million items to find the product that's perfect for their tastes. Bonanza is operated in many countries. There are British Bonanza, Canadian Bonanza, French Bonanza, German Bonanza, Mexican Bonanza, and Spanish Bonanza, etc. The resource offers to sell or to buy products of numerous categories. They include Art, Baby, Books, Collectibles, Fashion, Home Garden, Crafts, Jewelry Watches, Pet Supplies, Sporting Goods, Toys and Hobbies, etc. Bonanza, Inc. is based in Seattle, WA.

Bonanza reviews and complaints

Bonanza is ranked 94 out of 435 in Auctions and Marketplaces category

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Bonanza Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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