Contact Information

Bonanza Phone Numbers

  • (206) 588-5849
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Bonanza Email:

Corporate Office Address:

Bonanza, Inc.
3131 Western Ave #428
Seattle, Washington 98121
United States

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Summary of Bonanza Customer Service Calls

1137 TOTAL
CALLS
62% SUCCESSFUL
CONNECTIONS
02:04 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Bonanza to Ask about:

Shipping and Delivery Question:

  • “Package shipped to wrong adrress”
  • “Did not receive merchandise” , Review # 1588762
  • “Tracking of package”

Request for Information Question:

  • “I have a question”
  • “I want to ask them a question.”
  • “Inquiry”

Activation/ Cancellation Question:

  • “Cancel order” , Review # 1530965
  • “I cancelled and you still charged me”
  • “Need to cancel order”

Return/ Replace Question:

  • “Change address”
  • “Return an item” , Review # 1547904
  • “Return”

Account Question:

  • “Account information”
  • “To see if an account got charged”
  • “Can't log in”

Refund Question:

  • “I have not received an item from a seller for 2 months and they emailed me saying it would ship last week and then it now says they are not a bonanza customer. I would just like a refund”
  • “I need a refund” , Review # 1514148
  • “It's been over a week and we're still waiting on the refund for my wife's cell phone” , Review # 1504102

Payments and Charges Question:

  • “Can't edit purchases or payments”
  • “To stop payment”
  • “Unauthorized charges to my credit card” , Review # 1507313

Product/ Service Question:

  • “Bought item came out broken contact seller no response”
  • “Buying problems”
  • “I have been messaging the seller many times about my order and I've also emailed bonanza directly and no one is getting back to me.” , Review # 1409087

Staff Question:

  • “Additional service”
  • “Customer service” , Review # 1423883
  • “I need to speak to a customer service representative”

Cards Question:

  • “Having problem putting in credit card info”
  • “To see if they received the money off my credit card for my order”

Website/ Application Question:

  • “I can't make an offer, because I can't get into ur website”
  • “Website”

Employment Question:

  • “Employment”

Other Question:

  • “An order placed”
  • “Having trouble place order”
  • “Information on order”

Bonanza Rating Stats

1.7 out of 5 stars
based on 181 reviews
See all 397 reviews

Rating trend

About

Bonanza Terms of Service
By using the bonanza.com web site (the "Website") or establishing an account with Bonanza and using the Bonanza service (the "Service"), The User of company services agree to the following terms and conditions (the "Bonanza User Agreement"). Instead, Bonanza acts as a venue to match buyers and sellers. Bonanza is not involved in the actual transaction between buyers and sellers and does not transfer legal ownership of items from the sellers to buyers. As a result, Bonanza has no control over the items advertised, or the ability of sellers to sell items or the ability of buyers to pay for items. The User of company services acknowledge that The Client must be 18 years or older to use this site or establish an account. The Client of Bonanza acknowledge that The User of Website bear sole responsibility for keeping The Customer's password secure. The User agree not to use Bonanza for any illegal or unauthorized purpose.
Bonanza Privacy Policy
At Bonanza, Bonanza take The Customer's privacy very seriously. This privacy policy (the "Policy") applies to Bonanza's' websites www.bonanza.com, www.bonanzle.com, and www.backgroundburner.com and Company's other websites and services (the "Site") which post or link to this Policy. This policy describes how Bonanza collects and handles The Client's personal information when The User of Website use Company's Site. This Policy only covers Bonanza and the information www.bonanza.com collect on the Site and does not extend to people, or companies that Bonanza does not employ or manage. Bonanza reserve the right to modify this Policy. www.bonanza.com will notify The Client of Bonanza of substantial changes to this Policy by telling The User of company services about them in the forums. Should The Company make a material change to the manner in which Website handle The Client's collected personal information, www.bonanza.com will place a prominent notice on the Site, or notify The Client by email prior to the change becoming effective.
Top Bonanza Products

Account, Marketplace, Profile

Bonanza Pros and Cons

Pros: Worthless site, Selling elsewhere, Prices of merchandise, No shipment, Item

Cons: Support or customer service, Money laundering, Give canned responses to enquiries, Customer no service, Being ripped off

Summary

Bonanza is an eBay built resource which is intended to help buyers make serendipitous discoveries. Its browsing experience guides buyers through its inventory of more than 4 million items to find the product that's perfect for their tastes. Bonanza is operated in many countries. There are British Bonanza, Canadian Bonanza, French Bonanza, German Bonanza, Mexican Bonanza, and Spanish Bonanza, etc. The resource offers to sell or to buy products of numerous categories. They include Art, Baby, Books, Collectibles, Fashion, Home Garden, Crafts, Jewelry Watches, Pet Supplies, Sporting Goods, Toys and Hobbies, etc. Bonanza, Inc. is based in Seattle, WA.

Bonanza reviews and complaints

Bonanza is ranked 93 out of 456 in Auctions and Marketplaces category

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