Travelers Rest, South Carolina
Not resolved
1.0
Details
Customer service
Diversity of Products or Services
0 comments

I ordered a product and it just never arrived. I went to the Bonanza website for help and the links just kept going in circles with no answer except to contact the seller.

I did, but of course no response. There is no phone number to contact anyone at Bonanza. The website does offer an upgrade at a premium in order to live chat with a representative, but I'm not throwing anymore money out the window. The link to request a refund from paypal went to a defunct web page.

This is the biggest easiest scam ever ! This same complaint is all over the internet from many others.

This company needs to be investigated. I reported this to the BBB, since somehow they have given Bonanza an A+ !

Product or Service Mentioned: Bonanza Website.

Reason of review: Poor customer service.

Monetary Loss: $80.

Preferred solution: Full refund.

Bonanza Cons: Being ripped off.

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