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Contact Boden USA Customer Service

How to Reach a Person at Boden USA

Verified Contact Information

Toll-Free Number:

  • 1-866-206-9508
Call Now
Send Message

Customer Service:

  • +44 208 328 7000
    International
  • +44 330 333 0000

Customer Service:

contests@bodenusa.com
custserv@bodenusa.com

Legal:

privacy@bodenusa.com
Privacy Inquiries
dpo@boden.co.uk
legalcounsel@boden.com

Media:

pr@boden.co.uk
Press Inquiries
social@boden.co.uk

Boden USA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Boden USA Phone Number
1 (866) 206-9508
Average Calls duration
1 minute
Most Popular Boden USA Email Address
custserv@bodenusa.com
Issue Resolution Rate
Medium (50% reported full resolution)
Boden USA Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Boden USA Customer Service?

Considering that the company has several branches across the USA, you can check the Boden USA store locations on the official website. Scroll the homepage to the Company Information section and click the Stores link. Enter your city or ZIP code to find a store in your area.

The Boden USA headquarters mailing address for general inquiries is Boden, 180 Armstrong Road, Pittston, PA 18640, United States. For questions regarding the Privacy Policy, write to Boden Customer Relations, 180 Armstrong Road, Pittston, PA 18640-9628, United States. The press representatives can send their offers or information requests to Boden Press Office, Boden House, 114-120 Victoria Road, London, NW10 6NY.

The Boden USA phone number for customer service inquiries is 1-866-206-9508. The professional support advisors are ready to answer your questions about the company, its products, and services Monday through Friday between 9 a.m. and 8 p.m. EST and Saturday from 9 a.m. to 5 p.m. EST. You can also call this helpline for information about product availability, sizes, prices, special offers, and gift cards. The customer care agents can help you solve delivery issues and assist with returns and refunds. The same number can be used for Privacy Policy and Data Protection-related questions.

The Boden contact number to get in touch with their headquarters is +44-330-333-0000.

The best way to email Boden customer service is by using the online form on their website. Scroll the homepage down to the Help section and select the Contact Us link. Complete the form with the required information and details of your issue, and click the Send button. The customer care advisors will get in touch with you as soon as they study your request.

You can also email Boden support at custserv@bodenusa.com. The Help Center team at this address is ready to deal with consumers’ concerns, complaints, and suggestions. The press representatives can email their questions and offers to pr@boden.co.uk. The email contact for Privacy Policy inquiries is privacy@bodenusa.com.

PissedConsumer Club

Contact Information

Boden USA Website:

Boden USA Help Center:

Corporate Office Address:

JP Boden Services, Inc.
180 Armstrong Road
Pittston, Pennsylvania 18640-9628
United States

Other Info (opening hours):

Mailing Address:

Boden Press Office

Boden House,

114-120 Victoria Road,

London, NW10 6NY

More contact details

How Customers Rate Boden USA Support?

4.0 / 5
Good

Based on 40 calls to Boden USA customer support through PissedConsumer.com and 1 survey response.

Total Calls
40
Avg Call Duration
00:35
Issues Resolved
50%

Why Customers Call Boden USA?

Top Reasons of Customers Calls

  • Shipping and Delivery 24%
  • Return/ Replace 17%
  • Request for Information 14%
  • Customer Inquiries & Issues 14%
  • Payments and Charges 10%
  • Cards 7%
  • Activation/ Cancellation 3%
  • Refund 3%
  • Account 3%
  • Product/ Service 3%

Shipping and Delivery

24%
  • "Package delivered to wrong address"
  • "I was told a package was delivered and it was not"
  • "Where is my order ? Sitting in NY, 6days?"

Return/ Replace

17%
  • "Happy returns"
  • "Return label"
  • "Return"

Request for Information

14%
  • "Can I change my irder"
  • "Question on return"
  • "Information"

Customer Inquiries & Issues

14%
  • "Purshase"
  • "Following up on my order"
  • "To see if something is in stock"

Payments and Charges

10%
  • "When I placed order, the 30% discount was not given."
  • "apply credit"
  • "Item price"

Cards

7%
  • "Credit card. Onlya PayPal???"
  • "Gift card"

Activation/ Cancellation

3%
  • "I am canceling one of my order now"

Refund

3%
  • "Wanted to know if I got refund"

Account

3%
  • "forgot to add item to today's order"

Product/ Service

3%
  • "Purchase"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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