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Contact Boatsetter Customer Service

How to Reach a Person at Boatsetter

Verified Contact Information

Toll-Free Number:

  • 1-800-391-4869
    TowBoatUS
Call Now
Send Message

Customer Service:

  • 1-877-970-2628
    GEICO Claim and Insurance Support
  • 1-877-510-2628
    Insurance
  • 1-305-600-5435

Legal:

  • 1-866-403-5272
    DMCA Inquiries

Customer Service:

contact@boatsetter.com

Claims:

claims@boatsetter.com

Legal:

csrcontact@cscinfo.com
DMCA Inquiries

Media:

press@boatsetter.com
Press Inquiries
boatsetterunderwriting@boatus.com
Insurance

Boatsetter Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Boatsetter Phone Number
1 (800) 391-4869
Average Hold Time
00:04:05
Average Calls duration
2 minutes
Most Popular Boatsetter Email Address
contact@boatsetter.com
Boatsetter Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact Boatsetter?

In case you want to make a deal with Boatsetter customer service, or you are experiencing some issues that need the attention of the company’s customer care, the main Boatsetter phone number is 1 800 391 4869. This Boatsetter contact number is for any questions or concerns regarding the boat rental services, the booking of the boats and anything that has to do with the services that they offer. In case you have more concerns related to towing services, you may contact the customer service telephone number, 877-970-2628. For issues related to claims, or insurance, the two hotline numbers are (877)510-2628, and (305) 600-5435, respectively.

For those who prefer to communicate with the Boatsetter support through email, they should use contact@boatsetter.com. This has been a preferred method of communication among the customers, as indicated by the 90% of them who use this email service to express their concern and queries. They can take time to type down their problems instead of the pressure that comes with a phone call. Any query that one may have may be about bookings, price, or even service delivery, when contacting through this email, the conversation is recorded, which may be useful when handling complaints and also as a record of communication with Boatsetter.

Boatsetter office is at Suite 333 Las Olas Way, CU1, Fort Lauderdale, Florida, United States of America. This Boatsetter address is the office of Collaborative Boating, Inc., the parent company of Boatsetter; some business management and administrative work are performed here. Located in Fort Lauderdale, a city with a forceful focus on boating, this location assists in the company’s goal to improve the boating experience. When you have to send an official letter or any inquiry, then you must send your documents to this place because it will deliver your documents to the right department of Boatsetter.

Boatsetter is available during business hours, often from Monday to Friday, which offers a specific time of day to focus on customer relations. Depending on the circumstances, official hours might differ, but, as a rule, the customer service team is available throughout the day to answer user questions about the bookings, rentals, and other services. Customers are advised to contact the company during such times as the response is usually quicker. To be more precise about the hours of operation or to ascertain whether the Boatsetter is closed on a particular holiday, it is advised to visit the official site of the company or to contact the customer support service to get the prompt assistance.

PissedConsumer Club

Contact Information

Boatsetter Website:

Boatsetter Help Center:

Corporate Office Address:

Collaborative Boating, Inc.
333 Las Olas Way, CU1
Fort Lauderdale, Florida 33301
United States

Other Info (opening hours):

Designated Agent: CGS Global

2711 Centerville Rd., Ste 400

Wilmington, DE 19808

More contact details

How Customers Rate Boatsetter Support?

5.0 / 5
Good

Based on 211 calls to Boatsetter customer support through PissedConsumer.com and 1 survey response.

Total Calls
211
Avg Call Duration
01:59
Issues Resolved
5%

Why Customers Call Boatsetter?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 29%
  • Request for Information 18%
  • Account 13%
  • Payments and Charges 10%
  • Activation/ Cancellation 7%
  • Refund 7%
  • Product/ Service 7%
  • Shipping and Delivery 2%
  • Return/ Replace 1%
  • Staff 1%
  • Website/ Application 1%
  • Fraud & Security Issues 1%
  • Cards <1%
  • Claims & Legal Issues <1%

Customer Inquiries & Issues

29%
  • "rental"
  • "Want to rent a boat"
  • "Trying to get my boat set up to rent"

Request for Information

18%
  • "Contact"
  • "Question about security deposit ca I use different card?"
  • "Help with posting another pontoon boat"

Account

13%
  • "Finish signing up on platform"
  • "Accidentally deleted account"
  • "taking money from my account"

Payments and Charges

10%
  • "Payment"
  • "Have not heard back and I'm booking which I put in and paid for"
  • "$500 deposit"

Activation/ Cancellation

7%
  • "Canceled rental"
  • "Cancellation"
  • "Cancel boat reservation"

Refund

7%
  • "REFUND"
  • "Refund customer"

Product/ Service

7%
  • "Problem with app"
  • "Problem with website"
  • "Insurance for jet ski"

Shipping and Delivery

2%
  • "Boat not arrived"
  • "Start up location assistance"
  • "Did not receive the pop"

Return/ Replace

1%
  • "Renter took expensive champagne from our liquor cabinet and replaced it with a cheap bottle of chy"
  • "I booked the wrong date"

Staff

1%
  • "Customer service"

Website/ Application

1%
  • "I want to rent a boat your web site is junk"
  • "logged out of website due to mistyped email"

Fraud & Security Issues

1%
  • "Possible scam"

Cards

<1%
  • "Card not reading"

Claims & Legal Issues

<1%
  • "Claims"

Compare Boatsetter Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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