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Contact Boatsetter Customer Service

Boatsetter Phone Numbers and Emails

Toll-Free Number:

  • (800) 391-4869
    TowBoatUS
Call customer service
Send Message

Customer Service:

  • (877) 970-2628
    GEICO Claim and Insurance Support
  • (877) 510-2628
    Insurance
  • (305) 600-5435

Legal:

  • (866) 403-5272
    DMCA Inquiries

Boatsetter Emails:

Claims
Customer Service
Legal
DMCA Inquiries
Media
Press Inquiries
boatsetterunderwriting@boatus.com
Insurance
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How to Contact Boatsetter?

Most Popular Number:

(800) 391-4869
TowBoatUS
Total calls: 127 Issue resolved: 1 Last call: Jul 16, 2025
author avatar
PissedConsumer Reporter

In case you want to make a deal with Boatsetter customer service, or you are experiencing some issues that need the attention of the company’s customer care, the main Boatsetter phone number is 1 800 391 4869. This Boatsetter contact number is for any questions or concerns regarding the boat rental services, the booking of the boats and anything that has to do with the services that they offer. In case you have more concerns related to towing services, you may contact the customer service telephone number, 877-970-2628. For issues related to claims, or insurance, the two hotline numbers are (877)510-2628, and (305) 600-5435, respectively.

For those who prefer to communicate with the Boatsetter support through email, they should use contact@boatsetter.com. This has been a preferred method of communication among the customers, as indicated by the 90% of them who use this email service to express their concern and queries. They can take time to type down their problems instead of the pressure that comes with a phone call. Any query that one may have may be about bookings, price, or even service delivery, when contacting through this email, the conversation is recorded, which may be useful when handling complaints and also as a record of communication with Boatsetter.

Boatsetter office is at Suite 333 Las Olas Way, CU1, Fort Lauderdale, Florida, United States of America. This Boatsetter address is the office of Collaborative Boating, Inc., the parent company of Boatsetter; some business management and administrative work are performed here. Located in Fort Lauderdale, a city with a forceful focus on boating, this location assists in the company’s goal to improve the boating experience. When you have to send an official letter or any inquiry, then you must send your documents to this place because it will deliver your documents to the right department of Boatsetter.

Boatsetter is available during business hours, often from Monday to Friday, which offers a specific time of day to focus on customer relations. Depending on the circumstances, official hours might differ, but, as a rule, the customer service team is available throughout the day to answer user questions about the bookings, rentals, and other services. Customers are advised to contact the company during such times as the response is usually quicker. To be more precise about the hours of operation or to ascertain whether the Boatsetter is closed on a particular holiday, it is advised to visit the official site of the company or to contact the customer support service to get the prompt assistance.

Boatsetter Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Boatsetter is 8003914869. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Monday, while the shortest are on Tuesday. The average call time is 3 minutes.

  • Be prepared for the call as Boatsetter may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Boatsetter Website:

Boatsetter Help Center:

Corporate Office Address:

Collaborative Boating, Inc.
333 Las Olas Way, CU1
Fort Lauderdale, Florida 33301
United States

Other Info (opening hours):

Designated Agent: CGS Global

2711 Centerville Rd., Ste 400

Wilmington, DE 19808

More contact details

Boatsetter Rating Based on 5 Reviews

Rating details

1.3
more details
Billing Practices
Price Affordability
Customer service
Website

Rating stats

Rating trend

How Good is Boatsetter's Customer Service?

Arretta Ssg
Arretta Ssg
Feels Disappointed | Jul 03, 2024

They charged my credit card three times then canceled the trip. no phone number to call anybody and the only thing they responded to on my email was they asked me to do a survey.

Read full quote
Mikaeel Kfk
Mikaeel Kfk
Feels Satisfied | Jul 12, 2023

Fantastic!

Read full quote

Summary of Boatsetter Customer Service Calls

148 TOTAL
CALLS
02:40 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Boatsetter?

Request for Information Question:

  • “Boat owner question”
  • “Need help listing my boat”
  • “Was looking for a quote not to book”

Account Question:

  • “My pending account”
  • “Locked out of app and website”
  • “Account issues”

Refund Question:

  • “Refund customer”
  • “REFUND”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel”

Payments and Charges Question:

  • “Fuel reimbursement issue”
  • “Security deposit”
  • “Charges”

Product/ Service Question:

  • “Didn't mean to make a reservation”
  • “Stuck boat”
  • “Promo not working”

Return/ Replace Question:

  • “Renter took expensive champagne from our liquor cabinet and replaced it with a cheap bottle of chy”
  • “I booked the wrong date”

Website/ Application Question:

  • “I want to rent a boat your web site is junk”
  • “Logged out of website due to mistyped email”

Shipping and Delivery Question:

  • “Start up location assistance”
  • “Did not receive the pop”

Staff Question:

  • “Customer service”

Other Question:

  • “Inquiring”
  • “Trying to book”
  • “Can't seem to book”

Compare Boatsetter Customer Service To

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