Contact Boathouse Customer Service

The Boathouse email address, suppliers@boathouseinc.com, is one of the two official options for written communication for supplier inquiries. Users consulting the legal department for relevant purposes, such as to share a privacy concern, can email outperform@boathouse.com during the Boathouse hours. When doing so, they must explain their problem in detail and support their claim with relevant evidence to improve service.

The company's headquarters are in Massachusetts. Clients seeking to consult it via mail or in person can use the Boathouse address: Boathouse Group, Inc., 260 Charles Street, Suite 400, Waltham, Massachusetts 02453, United States. When visiting the headquarters, book an appointment with the relevant agent via phone beforehand. Those who prefer sending written correspondence must provide additional details and supporting proof to ensure effective solutions to their problems.

Boathouse's hours of operation are Monday through Friday, 9:00 AM to 5:00 PM. The customer support team handles all queries and complaints efficiently within this time. Sometimes, responses to requests may get delayed due to the complexity of the issue. However, you may rest assured that the customer care team will review your request and follow up to provide the assistance you need as soon as possible.

There are several options for contacting business representatives on the official website, including Boathouse's chat and a contact request form. These options are available on the Contact Us page, allowing users to submit their inquiries directly to the customer support team. Those who prefer submitting their queries and complaints via the online form must provide several details, including their full name, contact information, job title, company, request category, and a message. Once they submit the request, the company agents will route it to the relevant department, ensuring effective responses during working hours. The Boathouse website also features links to follow the company on LinkedIn for regular updates on its services and policies.