Brampton, Ontario
1 comment
Not resolved

I ordered from this company. Immediately I got order confirmation i was suspicious. The order number was "20". Then I got a mail advising that I would see "RISHENG TEXTLS" on my credit card. I was hoping I hadn't been defrauded.

I thought bought two pairs in black and brown of clark's below and I received a totally different $10 pair of shoes from China:

1 x 2016 Men's Clarks Shoes | Clarks Seeley Pace Black Leather Shoes Canada

Hot Sale (BGZ31007353) = $61.11

Size (Euro):47/(US):13/(UK):12

1 x 2016 Men's Clarks Shoes | Clarks Seeley Pace Brown Leather Shoes Canada

Outlet Online Shop (TVJ16002299) = $62.41

Size (Euro):47/(US):13/(UK):12

The contact given in the order, service.6_susan@hotmail.com never responded to my mails, rather, the payment processor service@rhythmbillpay.com sent notices that my complaints had been forwarded to the retailer and I would hear from them. I haven't after more than three weeks.

Review about: Clarks Shoes.

I didn't like: I will never ever deal with this company.

Review #776507 is a subjective opinion of a user.

1.0
Discounts and Special Offers
Staff
Location
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not as described / $150
Preferred solution Full refund

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Anonymous
#1100226
Same as mine. I tried to write back to service.6_susan@Hotmail.com. started getting rejects. They also have a service.8_susan@Hotmail.com addy for gift certificate questions. Feel sorry for them...probably a black hole

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