Corpus Christi, Texas
Not resolved

I've had BCBDTX for 2016.I paid monthly, until April, then paid the remainder of the year in full at once.

In July I moved from one county in Texas to another in Texas. Athough im still in Texas,I'm over 100 miles away i can't go to my original PCP because it's so far away. The day i moved i filed and uploaded all required paperwork for address update,with The Marketplace and tried to do the same with BCBSTX. Marketplace did everything required, however BCBSTX never updated our address,shich prevents us to make a PCP change, due to the address on our Insurance cards and claims.

IT is now November 7 and after several online messages directly to and, plus hours and hours of phone calls and being put on hold still no solution. Here's the kicker.... My husband has StageIV H&N squamous cell carcinoma for the 2nd time sonce 2014. Hes very sick and out of work.

He was diagnosed in January 2016, and because of this issue has been unable to seek treatment. Yes we vould drive over 100 miles to our PCP and another 100 mikes to the cancer center, but we dont have the funds to do so. Exactly 5 months today with an insurance for healthcare, which we've been unable to use. MY biggest feat is my husband's life is a stake and we may not be able to afford the insurance in 2017.

Im thinking about an attorney heck, the year is almost over.My husband cant receive the treatment he needs deserves and has paid for before the year's end.

Review #950721 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Blue Cross And Blue Shield Of Texas?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

".my car went to colllision max on 1/16/15 and returned 2/11/15 .I immediately noticed dent was painted not repaired.both left side windows had molding hanging and hanging at any..." Read more
"9/17/14 at 1245 PM. Encompass insured driver in a Jeep Grand Cherokee made a lane change without checking to see if a vehicle was next to her. I was in..." Read more
"Last week an insured driver with Farmers Insurance mowed through my front lawn in his car destroying my kids swing set, landscaping and water fountain. I have submitted everything they..." Read more
"I went threw ESurance to get a renters policy on my apartment with Homesite Insurance, I did this because I had had several break ins at my apartment in 2014,..." Read more
"I never complain about anything so unusual I am doing this I had my dresses custom made ,I was particular about measurements but I was unable to get my arms..." Read more
"Last year I found out I have celiacs disease, and immediately went on a gluten free diet. I am so glad I have a friend that educated me on what..." Read more
"We took our dog to Petco Clinic in for her rabies immunization. That night she began to cry out in pain, she wouldn't jump up on the bed, wouldn't eat..." Read more
"this photo is taken by ladder yesterday/tonight (24-3-2017) on timebucks right now. I'd really wanna ask you guys, how to earn 37.835 in timebucks, when timebucks does not count in..." Read more