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Contact Blue Cross And Blue Shield Of Minnesota Customer Service

How to Reach a Person at Blue Cross And Blue Shield Of Minnesota

Verified Contact Information

Toll-Free Number:

  • 1-800-382-2000
Call Now
Send Message

Customer Service:

  • 1-218-522-9446
    Duluth Location
  • 1-952-698-8501
    Edina Location
  • 1-844-906-3382
    Find An Agent
  • 1-651-662-5050
    Individual And Family Plans
  • 1-800-262-0823
    Individual And Family Plans
  • 1-651-662-9949
    Medicare Plans
  • 1-855-933-4454
    Medicare Plans
  • 1-800-509-5312
    Nondiscrimination Civil Rights Coordinator
  • 1-612-562-6934
    Roseville Location
  • 1-855-295-6278
    Small Group Plans
  • 1-800-368-1019
    U S Department Of Health And Human Services
  • 1-800-537-7697
    U S Department Of Health And Human Services
  • 1-651-662-8000

Legal:

civil.rights.coord@bluecrossmn.com
Nondiscrimination Civil Rights Coordinator
dparequests@bluecrossmn.com
Privacy Inquiries

Sales/ Reservations:

individual.smallgroup.sales@bluecrossmn.com
Individual And Family Plans
info@stellahealth.com
media@stellahealth.com

Blue Cross And Blue Shield Of Minnesota Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Blue Cross And Blue Shield Of Minnesota Phone Number
1 (800) 382-2000
Average Hold Time
00:01:17
Average Calls duration
6 minutes
Blue Cross And Blue Shield Of Minnesota Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
100% phone
View full overview

How to Contact Blue Cross And Blue Shield Of Minnesota Customer Service?

Many Blue Cross and Blue Shield of Minnesota phone numbers are available for clients and interested people. The toll-free helpline is 1-800-382-2000. To contact customer service for general inquiries from anywhere in the state, dial 1-651-662-8000. If you would like to contact the customer care unit in Duluth and Edina, the Blue Cross and Blue Shield of Minnesota phone numbers are 1-218-522-9446 and 1-952-698-8501, respectively. To increase the convenience of individuals and families, the direct help lines are 1-651-662-5050 and 1-800-262-0823. To learn more about the company's Medicare plans, contact the dedicated representatives at 1-651-662-9949. Sometimes, clients or prospective clients need help finding an agent for which the company assists at 1-844-906-3382. If you are looking for small group plans, dial 1-855-295-6278.

There are different email addresses to contact other departments in Blue Cross and Blue Shield of Minnesota headquarters. To request more information regarding the services provided by the company, contact info@stellahealth.com. To connect with the nondiscrimination civil rights coordinator, write to civil.rights.coord@bluecrossmn.com. However, if you have concerns in the legal department but are more inclined towards privacy inquiries, the direct email address is dparequests@bluecrossmn.com. To connect to the company's sales representative, the Blue Cross and Blue Shield of Minnesota email address is individual.smallgroup.sales@bluecrossmn.com. Lastly, there is an email address for any concerns and information related to media. The email address is media@stellahealth.com.

While there are several Blue Cross Blue Shield of Minnesota addresses, the headquarters is at 3535 Blue Cross Rd, Eagan, Minnesota 55122, United States. The addresses for clients in Duluth and Edina are 425 West Superior Street, Suite 1060, Duluth, MN 55802 and 6807C York Avenue South, Edina, MN 55435, respectively. If you like to visit the Blue Cross University, head to 3311 Terminal Drive, Eagan, MN 55121. The Blue Cross Blue Shield of Minnesota office in Yankee is 1750 Yankee Doodle Road, Eagan, MN 55121. Individuals can also head to the Blue Cross and Blue Shield of Minnesota Foundation at 401 Harding Street Northeast, Suite 100, Minneapolis, MN 55413. The company has also introduced a separate mailing address in addition to the Blue Cross and Blue Shield of Minnesota headquarters. It is PO Box 64560, St. Paul, MN 55164-0560.

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Contact Information

Blue Cross And Blue Shield Of Minnesota Website:

Blue Cross And Blue Shield Of Minnesota Help Center:

Corporate Office Address:

Blue Cross And Blue Shield Of Minnesota
3535 Blue Cross Rd
Eagan, Minnesota 55122
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 a.m. - 6 p.m.


Locations:

Duluth

425 West Superior Street Suite 1060

Duluth, MN 55802

Edina

6807C York Avenue South

Edina, MN 55435

Roseville

1647B County Road B2 West

Roseville, MN 55113

Blue Cross University

3311 Terminal Drive

Eagan, MN 55121

RiverPark I

3400 Yankee Drive

Eagan MN 55121-1627

RiverPark II

1800 Yankee Doodle Road

Eagan, MN 55121-1644

Yankee Place

1750 Yankee Doodle Road

Eagan, MN 55121

Minneapolis Mid-City

3433 Broadway St NE #500

Minneapolis, MN 55413

Blue Cross and Blue Shield of Minnesota Foundation

401 Harding Street Northeast Suite 100

Minneapolis, MN 55413

Blue Cross and Blue Shield of Minnesota

P.O. Box 64560

St. Paul, MN 55164-0560

More contact details

Why Customers Call Blue Cross And Blue Shield Of Minnesota?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 39%
  • Request for Information 17%
  • Account 11%
  • Product/ Service 11%
  • Cards 11%
  • Payments and Charges 6%
  • Return/ Replace 6%

Customer Inquiries & Issues

39%
  • "Receivedwrong OTC order"
  • "To see if a provider is covered under BCBS"
  • "My kids"

Request for Information

17%
  • "I want a BCBS information booklet sent to me"
  • "I have a question"
  • "Questions as to why I am not receiving these gift boxes as my friends are and they pay lower premiums"

Account

11%
  • "Cannot login to bluecross"
  • "816 digit code number for silver sneakers"

Product/ Service

11%
  • "Lost my insurance card"

Cards

11%
  • "Need an idea card"
  • "Lost my card"

Payments and Charges

6%
  • "Billing"

Return/ Replace

6%
  • "Concurring changing plans"

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