Blue Cross and Blue Shield of Massachusetts Phone Numbers and Emails

Toll-Free Number:

  • (800) 262-2583

Customer Service:

  • (800) 892-5119
    Mail order pharmacy
  • (800) 444-2426
    To access Behavioral Health and Substance Use pre-approvals
  • (800) 821-1388
    To Find a Doctor and Estimate Costs (in Massachusetts)
  • (617) 246-5000

Legal:

  • (866) 635-3114

Blue Cross and Blue Shield of Massachusetts Email:

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Contact Information

Blue Cross and Blue Shield of Massachusetts Website:

Blue Cross and Blue Shield of Massachusetts Help Center:

Corporate Office Address:

Blue Cross And Blue Shield Of Massachusetts
101 Huntington Avenue, Suite 1300
Boston, Massachusetts 02199
United States

Other Info (opening hours):

Mailing Address:

PO Box 371314

Pittsburgh, PA 15250-7314


Other Location:

25 Technology Place,

Hingham, MA


One Enterprise Drive,

North Quincy, MA

More contact details

Blue Cross and Blue Shield of Massachusetts Rating Based on 3 Reviews

Rating details

1.0
more details
Customer service
Reliability
Billing Practices
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Rating trend

Summary of Blue Cross and Blue Shield of Massachusetts Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Blue Cross and Blue Shield of Massachusetts?

Request for Information Question:

  • “Question a charge”

Product/ Service Question:

  • “Network”

About

Related Companies

Blue Cross And Blue Shield Association, Blue Shield Of California, Anthem Blue Cross And Blue Shield, Blue Cross And Blue Shield Of Florida, Blue Cross And Blue Shield Of Texas

Summary

Blue Cross and Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. The company was formed in 1988 after the merger of Blue Cross and Blue Shield of Massachusetts. In 1992 it offered an HMO plan along with the rise of managed care in the 1990s. Blue Cross and Blue Shield of Massachusetts has non-profit status as a health insurer and has 2.8 million policyholders, the largest number of any insurer in Massachusetts, with most policyholders insured through employers. The number of policyholders dropped slightly between the first and second quarters of 2011, due to the economy and layoffs. The organization's compensation for its departing CEO, Cleve Killingsworth, totaled 8.6 million in 2010.

Blue Cross and Blue Shield of Massachusetts reviews and complaints

Blue Cross and Blue Shield of Massachusetts is ranked 597 out of 1820 in Insurance category

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