Contact Blue Cross and Blue Shield of Massachusetts Customer Service
Blue Cross and Blue Shield of Massachusetts Phone Numbers and Emails
Toll-Free Number:
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(800) 262-2583
Customer Service:
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(800) 892-5119Mail order pharmacy
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(800) 444-2426To access Behavioral Health and Substance Use pre-approvals
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(800) 821-1388To Find a Doctor and Estimate Costs (in Massachusetts)
Blue Cross and Blue Shield of Massachusetts Email:
Contact Information
Blue Cross and Blue Shield of Massachusetts Website:
Blue Cross and Blue Shield of Massachusetts Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
PO Box 371314
Pittsburgh, PA 15250-7314
Other Location:
25 Technology Place,
Hingham, MA
One Enterprise Drive,
North Quincy, MA
Summary of Blue Cross and Blue Shield of Massachusetts Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Blue Cross and Blue Shield of Massachusetts?
Request for Information Question:
- “Question a charge”
Product/ Service Question:
- “Network”
About
, , , ,
Blue Cross and Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. The company was formed in 1988 after the merger of Blue Cross and Blue Shield of Massachusetts. In 1992 it offered an HMO plan along with the rise of managed care in the 1990s. Blue Cross and Blue Shield of Massachusetts has non-profit status as a health insurer and has 2.8 million policyholders, the largest number of any insurer in Massachusetts, with most policyholders insured through employers. The number of policyholders dropped slightly between the first and second quarters of 2011, due to the economy and layoffs. The organization's compensation for its departing CEO, Cleve Killingsworth, totaled 8.6 million in 2010.
Blue Cross and Blue Shield of Massachusetts is ranked 597 out of 1820 in Insurance category
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