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Contact Blue Cross And Blue Shield Of Kansas City Customer Service

Blue Cross And Blue Shield Of Kansas City Phone Numbers and Emails

Toll-Free Number:

  • (800) 221-2362
    Toll Free
Call customer service
Send Message

Customer Service:

  • (816) 395-2222
  • (888) 989-8842

Appeals Department:

  • (816) 842-5607
    TTY
  • (816) 395-3537

Federal Employee Program Inquiries:

  • (816) 395-2500
    Members
  • (816) 395-3678
    Providers

Group Medicare:

  • (833) 605-6901

Interpreter Service:

  • (844) 395-7126

Media Inquiries:

  • (816) 395-3558
  • (816) 395-2337

Privacy Inquiries:

  • (800) 932-1114
    Toll-free
  • (816) 395-3784

Provider Inquiries:

  • (800) 320-9550
    BlueCard Provider Hotline
  • (800) 472-6481
    EDI Help Desk
  • (816) 237-2354
    New Directions Behavioral Health
  • (816) 395-2176
    Pharmacy Hotline
  • (816) 395-3989
    Prior Authorization / Pre-Determinatio
  • (816) 395-3929
    Provider Hotline
  • (816) 395-3700
    Provider Portal Support

Report Fraud And Abuse:

  • (816) 395-2870
    FEP Members
  • (800) 337-8440
    FEP Members
  • (816) 395-3151
    Hotline
  • (800) 340-0119
    Hotline
  • (816) 395-3778
    Pharmacy

Sales Department:

  • (800) 875-3596
    Statewide Toll-Free
  • (816) 395-2583

U S Department Of Health And Human Services:

  • (800) 368-1019
  • (800) 537-7697

Blue Cross And Blue Shield Of Kansas City Emails:

Accessibility
Accounting/ Billing
Registration Assistance
Customer Service
Interpreter Service
General Info
Appeals Department
Report Fraud
Sales/ Reservations
Group Medicare
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More phone numbers and emails Less phone numbers and emails

How to Contact Blue Cross And Blue Shield Of Kansas City Customer Service?

Most Popular Number:

(800) 221-2362
Toll Free

Blue Cross Blue Shield of Kansas City's customer service team is always ready to assist existing clients and non-members. The toll-free number that is most commonly used is 1-800-221-2362. The company believes in providing help to clients at any time required. Therefore, customers can dial various Blue Cross and Blue Shield of Kansas City phone numbers. The general customer service helplines are 1-816-395-2222 and 1-888-989-8842.
For any federal employee program inquiries, direct them to 1-816-395-2500 and 1-816-395-3678. You can get information about Medicare and its benefits by speaking to an agent at 1-833-605-6901. There are two distinct helplines for privacy inquiries, which are 1-800-932-1114 and 1-816-395-3784. Another Blue Cross and Blue Shield of Kansas City phone number is to report fraud and abuse. These numbers are 1-816-395-3151, 1-800-340-0119, and 1-816-395-3778.

Blue Cross Blue Shield of Kansas City customer service team is just an email away for individuals who prefer communicating online. To learn about accessibility, accounting, and billing, the email addresses are webmaster@bcbskc.com and producerinfo@bluekc.com. Blue Cross and Blue Shield of Kansas City's contact email address for interpreter service is languagehelp@bluekc.com. To request general help with the company and its services, email appeals@bluekc.com. If you have to report fraud or any fraudulent activity you might be aware of, write to _siu@bluekc.com. The company service team can also be contacted at agroupmedicare@bluekc.com.

Blue Cross and Blue Shield of Kansas City is at 2301 Main Street, Kansas City, Missouri 64108. Individuals can visit this headquarters or any other offices in the city and speak to their agent about the plans, such as Medicare group, large group, dental, travel insurance and more. The company's US Department of Health and Human Services is at 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, DC 20201. The company has also introduced several mailing addresses for different purposes. To direct your mail to the Blue KC Appeals Department, write to PO Box 417005, Kansas City, MO 64179-9773. If you need to contact the company's Privacy Office, the postal address is PO Box 417012, Kansas City, MO 64141-7012. The Blue Cross and Blue Shield of Kansas City address for the Appeals Department is PO box 419169, Kansas City, MO 64141-6169.

You can also visit www.bluekc.com to get in touch with the support team. Once on the website, click Contact Us, where you will find a list of helpful helplines to contact the support team. On the website, you will also see the hours of operation. For instance, the customer service team is available Monday through Friday from 9 AM to 4 PM local time. To get in touch with Blue Cross Blue Shield of Kansas City's customer service sales team, the hours of operation are between 9 AM and 4 PM. These services are unavailable on Saturdays and Sundays. You will also find links to download the app on your Android or iPhone on the website's contact page.

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Contact Information

Blue Cross And Blue Shield Of Kansas City Website:

Blue Cross And Blue Shield Of Kansas City Help Center:

Corporate Office Address:

Blue Cross And Blue Shield Of Kansas City
2301 Main Street
Kansas City, Missouri 64108
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00 a.m. - 5:00 p.m.

Sales Hours:

Monday - Friday: 9:00 a.m. - 4:00 p.m.


Locations:

Blue KC Appeals Department

P.O. Box 417005

Kansas City, MO 64179-9773

Privacy Office

P.O. Box 417012

Kansas City, MO 64141-7012

Appeals Department

PO Box 419169

Kansas City, MO 64141-6169

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

More contact details

Fax:

+1816-278-1920

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