Blue Cross And Blue Shield Of Arizona Phone Numbers and Emails

Toll-Free Number:

  • (877) 475-8454
    Individuals And Families
Send Message


  • (866) 965-2583
    Asistencia en Español
  • (602) 864-4100
  • (602) 864-4823

C S A Marketing Resources:

  • (602) 864-5230


  • (602) 864-5440

Claims And Benefits:

  • (602) 864-4884
    Asistencia En Español
  • (800) 232-2345 ext 4884
    Asistencia En Español
  • (928) 526-0232
  • (800) 423-6484
  • (602) 864-4400
  • (800) 232-2345
  • (520) 745-1883
  • (800) 752-0193

Employer Groups:

  • (928) 526-4126
  • (800) 601-1946
  • (602) 864-5792
  • (800) 232-2345 ext 5792
  • (520) 745-1615
  • (800) 621-5563

Federal Employee Program:

  • (602) 864-4102
  • (800) 345-7562

Individuals Under And Over 65:

  • (888) 288-4398
  • (602) 864-4115
    Member Concierge

Media Inquiries:

  • (602) 864-5182
  • (602) 920-9487
  • (310) 360-5782

Privacy Inquiries:

  • (602) 864-2255
  • (800) 232-2345 ext 2255

Technical Support:

  • (602) 864-4844
  • (800) 650-5656

Blue Cross And Blue Shield Of Arizona Emails:

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Blue Cross And Blue Shield Of Arizona Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Blue Cross And Blue Shield Of Arizona is 8774758454. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Monday.

  • People call Blue Cross And Blue Shield Of Arizona mainly because of request for information, activation/ cancellation, payments and charges.

View full overview ›

How to Contact Blue Cross And Blue Shield Of Arizona Customer Service?

Most Popular Number:

(877) 475-8454
Individuals And Families
Total calls: 22 Issue resolved: 1 Last call: Jul 13, 2024

You can speak to the Blue Shield of Arizona customer service on several phone numbers. The toll-free number is 1-877-475-8454. Many other helplines are depending on the department you wish to contact. To connect to the agent in the administration department and speak in Spanish, the number is 1-866-965-2583. For individuals in Phoenix, the number is 1-602-864-4100. To talk about claims and benefits offered by the company, there are varying numbers that vary from one location to another. For instance, individuals in Phoenix and Tucson can dial 1-602-864-4400 and 1-520-745-1883, respectively. To speak to an agent in Spanish for the same purpose, the numbers are 1-602-864-4884 and 1-800-232-2345. Talk to a trained Blue Cross Blue Shield of Arizona customer service representative at 1-602-864-4102 and 1-800-345-7562 to learn about the company's federal programs. The numbers that connect you to Medicare and the member concierge are 1-888-288-4398 and 16028644115, respectively. Individuals in Phoenix can reach the trained customer care unit for technical assistance by dialing 1-602-864-4844 and 1-800-650-5656.

Another way to contact the Blue Cross Blue Shield of Arizona customer service team is by writing an email. By writing an email, you can get more information about the various health insurance that best fits your needs, eligibility for the Medicare program, Medicaid purchasing plan, etc. While the company has not published a dedicated customer service email address, other email addresses exist for different departments. To learn about jobs and career opportunities, email at The legal concerns can be directed to In addition to these two email addresses, the company's customer service team can be contacted for media at and You can also contact the team by completing the online form on the company's website.

Blue Cross Blue Shield of Arizona headquarters is at 2444 W Las Palmaritas Dr., Phoenix, Arizona 85021, United States. The operational hours of the corporate office are between 8 AM and 4:30 PM, Monday through Friday. The company also has various Blue Cross Blue Shield of Arizona addresses to which you can direct your mail. Direct your mails to PO Box 2924, Phoenix, AZ 85062-2924 for claims. To learn about mail application and correspondence and clear any doubts, send a document to PO Box 13466, Phoenix, AZ 85002-3466. There is a Blue Cross Blue Shield of Arizona address for premium payments, PO Box 52563, Phoenix, AZ 85072-2563. You can send your documents to PO Box 52719, Phoenix, AZ 85072-2719 for group premium payment.

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Contact Information

Blue Cross And Blue Shield Of Arizona Website:

Blue Cross And Blue Shield Of Arizona Help Center:

Corporate Office Address:

Blue Cross Blue Shield of Arizona
2444 W Las Palmaritas Dr.
Phoenix, Arizona 85021
United States

Other Info (opening hours):

Business And Sales Hours:

Monday - Friday: 8 a.m. - 4:30 p.m. (AT)


Claims Correspondence

P.O. Box 2924

Phoenix, AZ 85062-2924

Mail Applications and Correspondence

P.O Box 13466

Phoenix AZ 85002-3466

Mail Premium Payments

Individual and Medicare Supplement Member

Premium Payment

P.O. Box 52563

Phoenix, AZ 85072-2563

Group Premium Payment

Blue Cross Blue Shield of Arizona

P.O. Box 52719

Phoenix, AZ 85072-2719

More contact details

Blue Cross And Blue Shield Of Arizona Rating Based on 4 Reviews

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Summary of Blue Cross And Blue Shield Of Arizona Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Blue Cross And Blue Shield Of Arizona?

Request for Information Question:

  • “Member ID questions”
  • “Check status of insurance”
  • “To find out the name of the rehab I stayed at 9 years ago.”

Payments and Charges Question:

  • “Over payment”
  • “Telephoned all BC/BS phone numbers to pay monthly bill. On hold for hours since 29th of December”

Activation/ Cancellation Question:

  • “Cancel”

Cards Question:

  • “My cards”

Other Question:

  • “Need Id number”
  • “Transportation”
  • “Coverage”

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