Skip to content

Contact Blue Cross And Blue Shield Of Arizona Customer Service

How to Reach a Person at Blue Cross And Blue Shield Of Arizona

Verified Contact Information

Toll-Free Number:

  • 1-877-475-8454
    Individuals Under And Over 65
Call Now
Send Message

Customer Service:

  • 1-602-864-4100
    Administration
  • 1-602-864-4823
    Administration
  • 1-866-965-2583
    Administration
  • 1-602-864-5230
    C S A Marketing Resources
  • 1-888-288-4398
    Individuals Under And Over 65
  • 1-602-864-4115
    Member Services

Claims:

  • 1-602-864-4400
    Claims And Benefits
  • 1-800-232-2345
    Claims And Benefits
  • 1-520-745-1883
    Claims And Benefits
  • 1-800-752-0193
    Claims And Benefits
  • 1-928-526-0232
    Claims And Benefits
  • 1-800-423-6484
    Claims And Benefits
  • 1-602-864-4884
    Claims And Benefits
  • 1-800-232-2345 ext 4884
    Claims And Benefits

Jobs/ Career:

  • 1-602-864-5792
    Employer Groups
  • 1-800-232-2345 ext 5792
    Employer Groups
  • 1-520-745-1615
    Employer Groups
  • 1-800-621-5563
    Employer Groups
  • 1-928-526-4126
    Employer Groups
  • 1-800-601-1946
    Employer Groups
  • 1-602-864-4102
    Federal Employee Program
  • 1-800-345-7562
    Federal Employee Program
  • 1-602-864-5440

Legal:

  • 1-602-864-2255
    Privacy Inquiries
  • 1-800-232-2345 ext 2255
    Privacy Inquiries

Media:

  • 1-602-864-5182
  • 1-602-920-9487
  • 1-310-360-5782

Technical Support:

  • 1-602-864-4844
    Phoenix
  • 1-800-650-5656
    Phoenix

Jobs/ Career:

alternativeappneeded@azblue.com

Legal:

crc@azblue.com

Media:

bcbsaz@allisonpr.com
socialcares@azblue.com

Blue Cross And Blue Shield Of Arizona Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Blue Cross And Blue Shield Of Arizona Phone Number
1 (877) 475-8454
Average Calls duration
9 minutes
Most Popular Blue Cross And Blue Shield Of Arizona Email Address
bcbsaz@allisonpr.com
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Request for information, activation/ cancellation, payments and charges
View full overview

How to Contact Blue Cross And Blue Shield Of Arizona Customer Service?

You can speak to the Blue Shield of Arizona customer service on several phone numbers. The toll-free number is 1-877-475-8454. Many other helplines are depending on the department you wish to contact. To connect to the agent in the administration department and speak in Spanish, the number is 1-866-965-2583. For individuals in Phoenix, the number is 1-602-864-4100. To talk about claims and benefits offered by the company, there are varying numbers that vary from one location to another. For instance, individuals in Phoenix and Tucson can dial 1-602-864-4400 and 1-520-745-1883, respectively. To speak to an agent in Spanish for the same purpose, the numbers are 1-602-864-4884 and 1-800-232-2345. Talk to a trained Blue Cross Blue Shield of Arizona customer service representative at 1-602-864-4102 and 1-800-345-7562 to learn about the company's federal programs. The numbers that connect you to Medicare and the member concierge are 1-888-288-4398 and 16028644115, respectively. Individuals in Phoenix can reach the trained customer care unit for technical assistance by dialing 1-602-864-4844 and 1-800-650-5656.

Another way to contact the Blue Cross Blue Shield of Arizona customer service team is by writing an email. By writing an email, you can get more information about the various health insurance that best fits your needs, eligibility for the Medicare program, Medicaid purchasing plan, etc. While the company has not published a dedicated customer service email address, other email addresses exist for different departments. To learn about jobs and career opportunities, email at alternativeappneeded@azblue.com. The legal concerns can be directed to crc@azblue.com. In addition to these two email addresses, the company's customer service team can be contacted for media at bcbsaz@allisonpr.com and socialcares@azblue.com. You can also contact the team by completing the online form on the company's website.

Blue Cross Blue Shield of Arizona headquarters is at 2444 W Las Palmaritas Dr., Phoenix, Arizona 85021, United States. The operational hours of the corporate office are between 8 AM and 4:30 PM, Monday through Friday. The company also has various Blue Cross Blue Shield of Arizona addresses to which you can direct your mail. Direct your mails to PO Box 2924, Phoenix, AZ 85062-2924 for claims. To learn about mail application and correspondence and clear any doubts, send a document to PO Box 13466, Phoenix, AZ 85002-3466. There is a Blue Cross Blue Shield of Arizona address for premium payments, PO Box 52563, Phoenix, AZ 85072-2563. You can send your documents to PO Box 52719, Phoenix, AZ 85072-2719 for group premium payment.

PissedConsumer Club

Contact Information

Blue Cross And Blue Shield Of Arizona Website:

Blue Cross And Blue Shield Of Arizona Help Center:

Corporate Office Address:

Blue Cross Blue Shield of Arizona
2444 W Las Palmaritas Dr.
Phoenix, Arizona 85021
United States

Other Info (opening hours):

Business And Sales Hours:

Monday - Friday: 8 a.m. - 4:30 p.m. (AT)


Locations:

Claims Correspondence

P.O. Box 2924

Phoenix, AZ 85062-2924

Mail Applications and Correspondence

P.O Box 13466

Phoenix AZ 85002-3466

Mail Premium Payments

Individual and Medicare Supplement Member

Premium Payment

P.O. Box 52563

Phoenix, AZ 85072-2563

Group Premium Payment

Blue Cross Blue Shield of Arizona

P.O. Box 52719

Phoenix, AZ 85072-2719

More contact details

Compare Blue Cross And Blue Shield Of Arizona Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Blue Cross And Blue Shield Of Arizona? What happened? What can we help you with?
Submit review Don't show this popup