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Contact Blade HQ Customer Service

How to Reach a Person at Blade HQ

Verified Contact Information

Toll-Free Number:

  • 1-888-252-3347
Call Now

Customer Service:

questions@bladehq.com
Send Message

Blade HQ Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Blade HQ Phone Number
1 (888) 252-3347
Average Hold Time
Less than 1 minute
Average Calls duration
4 minutes
Most Popular Blade HQ Email Address
questions@bladehq.com
Issue Resolution Rate
Low (37% reported full resolution)
Blade HQ Customer Service Rating
4.5 out of 5
View full overview

How to Contact Blade HQ?

Most Popular Number:

(888) 252-3347
Total calls: 71 Issues resolved: 7 Last call: Jul 15, 2026

To get in touch with a support manager of the retail company regarding inquiries that require immediate resolution, dial the following Blade Hq phone number: (888) 252-3347. Use this line to ask about the product availability, ordering process, delivery, or other shopping experience matters. When making a call, have the product name, your order number, and significant questions prepared. This information is necessary for the Blade Hq customer service manager to understand the reason for the call from the beginning and process your inquiry quickly.

If you want to communicate with the company’s support manager in writing regarding non-urgent inquiries, use the following Blade Hq email address: questions@bladehq.com. Make sure that you indicate your name, the preferred contact for a response, and a brief description of the inquiry. The subject line, in turn, should contain the clear nature of your matter. This approach will help the company’s specialist to process your inquiry quickly.

The Blade Hq address is 166 Adwolfe Rd. Marion, Virginia 24354, United States. This facility serves as the central hub for marketing, sales, customer support, and other key operations. The Blade Hq headquarters also accepts official letters, documents, or other correspondence. In this case, contact the central office ahead of time to confirm the department that is necessary to indicate on the envelope.

Blade Hq hours, when the customer support team actively monitors incoming applications, assists with various inquiries, and answers most of the questions, are Monday through Friday from 7 a.m. to 5 p.m. MST. The store in Virginia is open Tuesday through Friday from 10 a.m. to 7 p.m. ET and Saturday from 8 a.m. to 5 p.m. ET. The location in Utah operates Tuesday through Saturday from 10 a.m. to 6 p.m. MST. Regarding applications sent via email, they answered within 24 business hours.

If you need to discuss a specific product from the online catalog, check your order status, or resolve other inquiries online, there are several options on the Blade Hq website. To access them, navigate to the bottom menu and click on the telephone number or the email hyperlink, depending on what support you need: in real time or in writing. If you need quick written support from the virtual assistant, go to the “FAQ/Help” page, open the “Contact us” block, and click on an online chat icon in the lower-right corner.

PissedConsumer Club

Contact Information

Blade HQ Website:

Blade HQ Help Center:

Corporate Office Address:

Blade HQ
166 Adwolfe Rd.
Marion, Virginia 24354
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 5:00pm (MST)


Other Location:

564 W 700 S #102

Pleasant Grove, UT 84062

More contact details

Summary of Blade HQ Customer Service Calls

71 TOTAL
CALLS
03:58 AVG CALL
DURATION
37% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Blade HQ?

Request for Information Question:

  • “Knife question.”
  • “To find out when my orda gets hear”
  • “Questions about a purchase”

Shipping and Delivery Question:

  • “Package hasn't arrived yet”
  • “Fed ex delivery to wrong address”
  • “Lost shipment”

Product/ Service Question:

  • “Complaint”
  • “Purchase”
  • “Make a purchase”

Return/ Replace Question:

  • “Return”
  • “Not correct knife received”
  • “Knive got returned”

Account Question:

  • “I bought 1800 dollars worth of knives and it said I got 17000 points and they are not on my account”
  • “Forgot to ad the Gerber dibs”

Payments and Charges Question:

  • “Error billing”
  • “Debit card fraud”

Employment Question:

  • “Pay off layway”

Activation/ Cancellation Question:

  • “Order cancellation”

Other Question:

  • “Order # BJQ-651****”
  • “I have blisters on my hands from the gaurdian tactical because the action is so hard to deploy it with”
  • “Comllaint”

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