Cottage Grove, Minnesota
18 comments
Not resolved

Hey you guys.On February 20th I ordered a pair of brass knuckles from blade empire.

Right after I recieved a confirmation email and reciept email. It said that normal shipping is 5 to 8 days . 8 days later it was still not there, I called them up and could not get a real person, so I left a message with my order number. Did not recieve a call back.

A couple days later I sent them an email saying that I have been waiting at the door for the knuckles and that I hope that they came soon. Also I said that I had a few other items picked out from the site ready to buy (not really tho) and that I was just waiting to get my knuckles, then I would order them. About a week later (today) March 9th thy finally arrived. I was pretty suprised they actually came, I tried to forget about them because of all the bad reviews and take it as a loss.

I've came on this site and someone said they also sent them a polite email ( even know I was pissed) and also recieved their item after that. So that's what I would try. Definetly never buying anything else from them tho. Also I recieved my knucles in USPS first class mail it was sent on March 7th and I recieved it March 9th.

So my advice.

Try a polite email saying your gonna buy more stuff whenever you get your current order.Hope this helps.

Review about: Brass Knuckles.

Review #303678 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

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Anonymous
#989150

What are you, 12? "waiting by the door for brass knuckles," wow!

GotIT
#966089

Why do you need Brass Knuckles for to begin with. PEACE is the answer. LOL

Davie
#618895

I ordered a pair from them, got them in the time frame given.

The pair I received were the wrong color.

I sent 2 e-mails asking about an exchange...never heard from the again.

Lude
#596365

This place is fake.I tried canceling an order and I am now confident I will not get any response and be out 74 $.

I will never use this website ever again.:?

Tugfish
to Lude Norfolk, Virginia, United States #600329

I ordered an item on 1/7/2013 $367.05 received nothing one phone is disconnected the other no one will answer they will not answer emails big ripoff

Lt. James
to Lude Kissimmee, Florida, United States #611509

Im sorry you guys had these experiences but I placed an order with them on the 15th of this month and received EXACTLY what I ordered in perfect as described order and today is 2/19/2013 and I live in Florida.

Matt
Saint Louis, Missouri, United States #590140

I ordered an item from them in November of 2012..it is now January 6, 2013..no package, no refund. I have tried to call repeatedly and no one will answer the phone. I have E-mailed..and after sending SEVERAL E-mails, they responded with this:

Hello,

Your order was already delivered. Please go outside and open your mailbox. Thank you.

Tatyana

Customer Support, Blade Empire Corporation

tatyana@blade-empire.com

www.Weapons-Universe.com

I WILL NEVER do business with Blade Empire again. They did not deliver the goods, they refuse to give me a refund, and they refuse to let me talk to a manager. They RIPPED ME OFF.

Upset with service and items w
#564989

I've been super polite and they told me it would be "delivered by your mailman by Tuesday"...that was two weeks ago.

A package shipped from AZ to OR should not take a full month to get.

I called my bank to see if I can contest the charge since the items were not delivered and I paid with a visa.They are going to get me a new card and I should get my money back.

trey
#563411

same happened to me here is what u guys can do go to your bank if bank card used and u will get your money back if not contact credit card company. i am going to report them to the proper people and get them shut down. i advise u all do the same we cant let this god and just take it up the ***.

Chris
#562274

Fake company, no doubt about it.I ordered a knife back in September.

I received an invoice, and waited a few days for the tracking info. None came, so I sent an email about the order status. I received a response telling me to expect it to arrive by the weekend. So I waited...

nothing came. I sent a second email (about two weeks or so later) and third email (this past week), pasting a copy of the invoice to the third email. I received no response to either email. I then made several attempts to contact them via phone, but no one answered.

I then sent a fourth email, saying that I was disgusted with the company, with customer service and order fulfillment, and got a response saying that the order did not exist and I was using bogus information, even though my credit card was charged... I sent an email back chewing out the rep for calling me a liar, backing up my claims with the invoice they sent. I have not heard a response since.

I'm now mad enough to get the cops.:(

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