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Contact Blade City Customer Service

How to Reach a Person at Blade City

Verified Contact Information

Customer Service Number:

  • 1-786-580-3802
Call customer service

Customer Service:

  • 1-786-580-8284
  • 1-305-562-7933

Blade City Email:

Customer Service
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Blade City Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Blade City Phone Number
1 (786) 580-3802
Average Hold Time
Less than 1 minute
Average Calls duration
5 minutes
Most Popular Blade City Email Address
support@blade-city.com
Issue Resolution Rate
Low (18% reported full resolution)
Blade City Customer Service Rating
5 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
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View full overview ›

How to Contact Blade City?

Most Popular Number:

(786) 580-3802
Total calls: 28 Issues resolved: 2 Last call: May 4, 2026

The Blade City phone number, (786) 580-3802, is the company's first official helpline for customer service inquiries. Clients can use this number for several purposes, including tracking order status, discussing shipping concerns, and reporting delivery issues. Those contacting for returns, refunds, product information, account access, or payment issues can call (786) 580-8284 or (305) 562-7933 for help. Blade City customer service provides efficient phone support Monday through Friday from 10:00 AM to 4:00 PM EST.

Consumers seeking to communicate with the agents via email can use a single address, support@blade-city.com, for all purposes. However, it would be necessary to provide all relevant details concerning your issue. For instance, when consulting Blade City customer service about an order, one must include the order number so agents can efficiently search the system and provide the required assistance. Customers can also send a letter to the company's corporate office for help, especially if the matter is too complex to resolve online. To do so, use the address, Blade City Inc., 7200 NW 7th Ave Unit 4, El Portal, Florida 33150-3608, United States.

To reach Blade City customer service via the official website, open it in your browser and click Contact on the homepage. This will direct you to a page with various support options, including helpline numbers and email addresses, primarily for order-related inquiries. While it generally takes around two to seven business days for the orders to arrive, users can still track them via email. One must also note that larger orders take longer to be processed and delivered, sometimes up to 14 days, requiring customers to be patient. For non-order-related inquiries, the fastest way to get assistance is by messaging the customer care agents directly on Facebook or Instagram.

PissedConsumer Club

Contact Information

Blade City Website:

Blade City Help Center:

Corporate Office Address:

Blade City inc.
7200 NW 7th Ave Unit 4
El Portal, Florida 33150-3608
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 4:00pm EST

More contact details

Summary of Blade City Customer Service Calls

34 TOTAL
CALLS
04:58 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Blade City?

Shipping and Delivery Question:

  • “It says my order hasn't shipped yet”
  • “Not recieved my order or email”
  • “Placed an order on February 6th and still no tracking number”

Product/ Service Question:

  • “Change order address”
  • “NOt working knife”
  • “Knive came broke”

Return/ Replace Question:

  • “Return”
  • “How do returned”

Request for Information Question:

  • “Order status”
  • “Order not confirmed or shipped. Money taken out of my account though”

Account Question:

  • “Sword subscription”

Other Question:

  • “Want a catalog”
  • “I ordered 2 items only 1 come in the box”
  • “Nobody answered”

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