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Contact Blackwells Customer Service

How to Reach a Person at Blackwells

Verified Contact Information
  • +44 186 579 2792

Customer Service:

  • +44 186 533 3555
    Blackwell's Rare Books
  • +44 186 533 3536
    For Overseas Customers
  • +44 800 151 2612
    Mapping Services
  • +44 114 278 7211
    Mapping Services
  • +44 186 533 3677
    Mapping Services
  • +44 186 533 3690
    Oxford Business Centre
Send Message

Customer Service:

maps.oxford@blackwells.co.uk
Blackwell's Mapping and Data Centre - Oxford
maps.sheffield@blackwells.co.uk
Blackwell's Mapping and Data Centre - Sheffield
rarebooks@blackwells.co.uk
Blackwell's Rare Books
maps@blackwells.co.uk
Mapping Services
accounts.oxford@blackwells.co.uk
Oxford Business Centre
publisherliaison@bdslive.com
Publisher Liaison Team
blackwell.online@blackwells.co.uk

Legal:

privacy@waterstones.com
Privacy Inquiries

Media:

affiliates@blackwells.co.uk
Affiliates

How to Contact Blackwells?

How to Contact Blackwells?

Several department-specific helplines are available to reach Blackwells’ customer service. Clients seeking to learn more about the company’s services or policies can contact its agents at +44 (186) 579-2792. For inquiries about rare books, dial +44 (186) 533-3555 during working hours. Overseas customers can use +44 (186) 533-3536 for similar purposes. The helplines, +44 (800) 151-2612 and +44 (114) 278-7211, have been established to request mapping services. Customers can also call the respective agents at +44 (186) 533-3677. Lastly, if consulting the Oxford Business Center, use the Blackwells’ phone number, +44 (186) 533-3690 for immediate responses from the relevant department during operational hours.

The Blackwells website features multiple department-specific email addresses. For instance, clients can submit their requests to maps.oxford@blackwells.co.uk. For a consultation with company agents in the Sheffield Mapping and Data Center, email maps.sheffield@blackwells.co.uk. For mapping services, the Blackwells contact email, maps@blackwells.co.uk, has been published for consultation with the respective agent. Clients with queries from the Oxford Business Center can use accounts.oxford@blackwells.co.uk to reach out. For assistance from the publisher liaison team, email publisherliaison@bdslive.com. The company has also published blackwell.online@blackwells.co.uk to consult Blackwell’s customer service for similar purposes.

The customer care team is available six days a week at different hours. Users contacting business agents from Monday to Saturday can reach out between 9:00 AM and 6:00 PM. On Tuesday, Blackwell’s hours for contacting the support team are 9:30 AM to 6:00 PM. Customers can also visit the company headquarters in person within these hours. To do so, they must first book an appointment with the relevant department and then arrive at Blackwell’s Bookshop, 48-51 Broad Street, Oxford, England OX1 3BQ, United Kingdom.

To reach the agents via the Blackwells website, head to its Contact Us page and use the option that best suits you. For instance, clients can reach the customer care team via secure online messages or consult the company's shops directly by phone or in person. Those seeking real-time assistance can initiate a live chat with the support team during Blackwell’s hours. The website also features several helplines and online resources, including FAQs and general information about the company for user convenience.

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Contact Information

Blackwells Website:

Blackwells Help Center:

Corporate Office Address:

Blackwell's Bookshop
48-51 Broad Street
Oxford, England OX1 3BQ
United Kingdom

Other Info (opening hours):

Other Location:

Blackwell Online Returns

Unit 5,Glevum Works

Upton Street

Gloucester GL1 4LA


Hours:

Monday - Saturday: 9:00am - 6:00pm

Tuesday: 9:30am - 6:00pm

More contact details

Summary of Blackwells Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Blackwells?

Other Question:

  • “What is going on?”

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