Contact Blackhawk Bank Customer Service

Blackhawk Bank’s customer service handles all queries and complaints via a single email address, nethelp@blackhawkbank.com. Clients who prefer written communication can use it for all purposes, from general inquiries to specific complaints and technical assistance. However, they must be patient when waiting for a response, as delays are common due to the high volume of requests.

The Blackhawk Bank headquarters is located in the United States. Users seeking in-person consultation for inquiries and assistance can visit it at 400 Broad Street, Beloit, Wisconsin 53511, United States. However, they must first confirm the agent's availability and book their appointment by phone. If it is inconvenient to arrive at the head office, sending a letter to the Blackhawk Bank address is recommended for secure communication.

Blackhawk Bank’s hours of operation from Monday to Friday are between 8:00 AM and 6:00 PM. On Saturday, the business agents are available to handle client queries and complaints between 8:30 AM and 12:30 PM. Meanwhile, the offices are closed on Sunday, and an in-person consultation is not an option then.

The company’s official website features several options to consult Blackhawk Bank’s customer service on its Contact Us page. These mainly include its official phone numbers and email addresses, along with location information for its corporate headquarters. Consumers can also benefit from the self-service resources available 24/7 on the website. Consulting this information is especially recommended if you wish to resolve a general issue or concern outside of Blackhawk Bank’s customer service hours.