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Contact BlackCupid Customer Service

BlackCupid Phone Numbers and Emails

Toll-Free Number:

  • (844) 399-9806
    United States / Canada
Call customer service
Send Message

Customer Service:

  • +6 173 186 5799
    Australia
  • +44 808 178 4181
    United Kingdom

General Info:

  • +6 175 571 1181

BlackCupid Emails:

Customer Service
Legal
Privacy Inquiries
Media
Affiliates
copyright@christiancupid.com
Copyright Infringement Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

BlackCupid Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call BlackCupid is 8443999806. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Sunday, while the shortest are on Saturday.

  • People call BlackCupid mainly because of account, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

BlackCupid Website:

BlackCupid Help Center:

Corporate Office Address:

Cupid Media Pty Ltd.
Level 5 2502 / 5 Lawson Street
Southport, Queensland 4215
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 4:00pm


Mailing Address

Cupid Media Pty Ltd

PO Box 9304

Gold Coast MC QLD 9726

Australia

More contact details

Fax:

+61 7 3103 4000

BlackCupid Rating Based on 4 Reviews

Rating details

1.0
more details
Customer service
Diversity of Products or Services
Reliability
Website

Rating stats

Rating trend

How Good is BlackCupid's Customer Service?

Othmar Ipv
Othmar Ipv
Feels Disappointed | Jul 20, 2024

Not s good experience

Read full quote
Quentyn Pbi
Quentyn Pbi
Feels Disappointed | Aug 07, 2023

As a professional black woman, this is relevant to my overall experience with BlackCupid unfair decision to permanently terminate my account. I have the right to be informed of the reason of being permanently terminated from Black Cupid. I am highly disturbed by any false accusations against my character and integrity. For any person(s) or your company to determine and terminate my account without justification is disrespectful to me and my family. I am entitled to the reason(s). Please contact me by email or mobile as soon as possible. Your decision has caused a high level of anxiety, confusion and undue stress.

Read full quote

Summary of BlackCupid Customer Service Calls

32 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BlackCupid?

Account Question:

  • “Logging in problem”
  • “I spent a lot of time writing in the profile page on the website yesterday and went back to finish up and post pictures, most of what l said had been deliberately deleted why was that done l didn't write anything inappropriate l wrote from my heart .”
  • “Too sign up for service”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel service”

Payments and Charges Question:

  • “For reimbursement”
  • “Payments sultions”
  • “Cant make payment”

Staff Question:

  • “Because I just payed for 1month of service. But it took my money and did not unlock my message”
  • “Service tempory suspended. Why?”

Refund Question:

  • “Refund”
  • “Refund of my 29.98”

Cards Question:

  • “I am unable to update my credit card”

Product/ Service Question:

  • “Problems accessing app”

Request for Information Question:

  • “Some information”

Other Question:

  • “Mr Payne Lives in DETROIT MICHIGAN,USA,,,NOTT'''LOOKING THAT''' GOD,,,DAMM FAR,,,”
  • “I'm trying to join your chat line put my real email in and you reject it that's the only email I used a ND got”
  • “Stop activity”

Compare BlackCupid Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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