Blackbaud Phone Numbers and Emails

Toll-Free Number:

  • (800) 443-9441
    Toll Free

Send Message

Customer Service:

  • (603) 310-4100
    Bedford, New Hampshire
  • (866) 422-3676
    Blackbaud Forms
  • (845) 808-7100
    New York, NY
  • (651) 313-6000 ext 2
  • (800) 468-8996 ext 3
  • (800) 468-8996 ext 1

Accounting/ Billing:

  • (800) 468-8996 ext 4


  • (843) 216-6200

Blackbaud Emails:

Complaints/ Feedback
Submit feedback about user guides and help files
Customer Service
Blackbaud Forms, Purchase a printed manual, Request information about Blackbaud's Conference, bbcon®, Request information for Blackbaud University training options
Investors/ Franchising
Privacy Inquiries
Technical Support
Is this your business?
More phone numbers and emails Less phone numbers and emails

Blackbaud Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Blackbaud is 8004439441. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Monday and Wednesday.

  • People call Blackbaud mainly because of account, request for information, payments and charges.

How to Contact Blackbaud Customer Service?

Most Popular Number:

(800) 443-9441
Toll Free

The company offers a dedicated Blackbaud Customer Support Phone Number.
For those seeking assistance with Blackbaud's software solutions, a toll-free hotline at (800) 443-9441 serves both current and potential clients. The hotline accommodates inquiries related to fundraising, engagement, analytics, and marketing services. To expedite assistance, it's advisable to have relevant information at hand, such as account details or encountered error messages. Note that support is available Monday through Friday, from 8:30 AM to 6:00 PM Eastern Time (ET), so plan accordingly for timely assistance.

For individuals who favor written correspondence or possess less pressing issues to address, Blackbaud Customer Service presents an email avenue:
Constantly monitored by the Blackbaud support team, the email channel diligently attends to all incoming inquiries. To maximize its utility, it's crucial to furnish comprehensive information in your email, outlining the nature of your query, any encountered error messages, and specifics about the product or feature in question. By providing clear and concise details, you significantly improve the likelihood of receiving a helpful and accurate response from the Blackbaud support team.

The Blackbaud Headquarters can be found at 65 Fairchild Street, Charleston, South Carolina 29492, USA. When seeking in-person assistance or visiting an office, this location serves as your destination. However, for most customer service inquiries, contacting Blackbaud via phone or email proves more efficient. It's prudent to call in advance to ascertain the necessity of an appointment, particularly if you have specific concerns. Arriving unannounced may lead to waiting and may not guarantee immediate attention to your needs.

Blackbaud Customer Support is active Monday through Friday, from 8:30 AM to 6:00 PM Eastern Time (ET). The designated hours encompass both phone and email support. Aligning your communication with these hours ensures direct access to a Blackbaud support representative. Keep in mind that response times may vary depending on inquiry volumes. In the event you miss these hours, emailing remains an option, with the support team addressing it promptly upon availability.

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Contact Information

Blackbaud Website:

Blackbaud Help Center:

Corporate Office Address:

Blackbaud, Inc.
65 Fairchild Street
Charleston, South Carolina 29492
United States

Other Info (opening hours):

Other Locations:

11501 Domain Drive, Suite 200

Austin, TX 78758

6 Bedford Farms Drive

Bedford, NH 03110

6111 West Plano Parkway, Suite 1000YC

Plano, TX 75093

370 Wabasha St N, Suite 1300

St. Paul, MN 55102

Mailing Address:

2000 Daniel Island Drive

Charleston, SC, 29492-7541

Additional Fax Number:

Products and Services +1 (843) 216 6111

Blackbaud Forms +1 (866) 262 9590

More contact details


+1 (843) 216 6100

Blackbaud Rating Based on 2 Reviews

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Summary of Blackbaud Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Blackbaud?

Payments and Charges Question:

  • “About billing”

Request for Information Question:

  • “Ask about why mine isn't working”

Account Question:

  • “Login”

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