Black Swallow Phone Numbers and Emails

Customer Service:

  • +61 130 088 0088
  • +6 129 826 8990

Black Swallow Email:

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Black Swallow Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Black Swallow Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Black Swallow is 611300880088. 54% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Wednesday.

  • People call Black Swallow mainly because of refund, payments and charges.

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Contact Information

Black Swallow Website:

Black Swallow Help Center:

Corporate Office Address:

Black Swallow Boutique PTY LTD
28/16 Bernera Rd
Prestons, New South Wales 2170

Other Info (opening hours):


Monday - Friday: 8:00am - 4:00pm (AEDT)

More contact details

Black Swallow Rating Based on 7 Reviews

Rating details

more details
Exchange, Refund and Cancellation Policy
Customer service
Delivery Service

Rating stats

Rating trend

How Good is Black Swallow's Customer Service?

Dolan Gey
Dolan Gey
Feels Disappointed | Jun 29, 2023

nothing deliverd cant talk to anyone

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Nasser Wie
Nasser Wie
Feels Disappointed | Apr 29, 2023

We didn't realise that they are a third party, our goods are paid for, nearly $900 worth but no goods...they eventually replied by email to say they have no control over when the third party delivers our goods...NOT GOOD ENOUGH! They never gave us a guarantee that we would even get them!

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Summary of Black Swallow Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Black Swallow?

Shipping and Delivery Question:

  • “Didn't get my full items”
  • “Unshipped item”
  • “Waiting for delivery”

Refund Question:

  • “Haven't been refunded and it's been AGES”
  • “To refund me. You never sent to me what I Oder”
  • “Haven't refunded”

Product/ Service Question:

  • “Broken packages”

Payments and Charges Question:

  • “Payment didn't return”

Other Question:

  • “Non supply”
  • “Need to order”
  • “Cant communicate to anyone”

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