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Contact Black Rock Bar and Grill Customer Service

Black Rock Bar and Grill Phone Numbers and Emails

Toll-Free Number:

  • (844) 755-7625
Call customer service

Customer Service:

  • (734) 992-7625
    Ann Arbor, MI
  • (937) 988-0026
    Beavercreek, OH
  • (813) 445-4111
    Brandon, FL
  • (734) 927-7800
    Canton, MI
  • (810) 652-6688
    Davison, MI
  • (954) 368-2525
    Fort Lauderdale, FL
  • (616) 369-4047
    Grand Rapids, MI
  • (240) 850-3365
    Hagerstown, MD
  • (810) 632-5500
    Hartland, MI
  • (248) 465-7777
    Novi, MI
  • (407) 217-7170
    Orlando, FL
  • (269) 459-9427
    Portage, MI
  • (813) 321-3577
    Tampa, FL
  • (419) 720-7625
    Toledo, OH
  • (586) 488-1747
    Utica, MI
  • (734) 307-7335
    Woodhaven, MI

Black Rock Bar and Grill Email:

Customer Service
For Gift Cards
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How to Contact Black Rock Bar and Grill?

Most Popular Number:

(844) 755-7625
Total calls: 15 Issues resolved: 2 Last call: Oct 25, 2024
author avatar
PissedConsumer Reporter

Black Rock Bar and Grill offers a variety of customer service contact numbers based on the location. You can call the toll-free Black Rock Bar and Grill at 844) 755-7625 for general inquiries. Depending upon your location, there are additional phone numbers where you can reach the Black Rock Bar and Grill customer service team. For instance, the Ann Arbor, Michigan outlet can be reached at 1-734-992-7625, and the Black Rock Bar and Grill location in Florida is reachable at 1-813-445-4111. The company's customer service team can assist customers with restaurant reservations, menu inquiries, catering services, and handling complaints and feedback about the dining experience.

For email support, Black Rock Bar and Grill customer service offers different options depending on your inquiry. If you have questions about gift cards, contact their customer service team at giftcards@blackrockcorporate.com. The Black Rock Bar and Grill website also provides a contact request form to submit suggestions and concerns. However, it is also worth noting that the contact request form should not be used for reservations and priority seating. For reservation-related inquiries, it is recommended to use the contact information of the specific Black Rock Bar and Grill locations.

Black Rock Bar and Grill corporate office is at 44175 W. 12 Mile Rd. Novi, Michigan 48377, United States. In addition to the corporate headquarters, the restaurant chain is also chain also has outlets in multiple locations, including one at 2745 Fairfield Commons Blvd., Beavercreek, OH 45431, one at 17301 Valley Mall Rd., Hagerstown, MD 21740, and another at 6200 N. Federal Hwy., Fort Lauderdale, FL 33308. These Black Rock Bar and Grill locations offer a signature dining experience featuring their renowned hot rock cooking style.

Black Rock Bar and Grill customer service hours are between 11:00 AM and 11:00 PM from Monday to Friday. Customers seeking to resolve their issues on-call can dial the number for the company branch in their region between these hours. Outside of these hours, you will be assisted by an automated response. To resolve issues after working hours, visit the company website to benefit from the most commonly asked information. You can also call the Black Rock Bar And Grill phone number to receive automated voice guidance for general concerns.

Black Rock Bar and Grill Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Black Rock Bar and Grill is 8447557625. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Thursday.

  • People call Black Rock Bar and Grill mainly because of product/ service, staff and cards.

View full overview ›
PissedConsumer Club

Contact Information

Black Rock Bar and Grill Website:

Black Rock Bar and Grill Help Center:

Corporate Office Address:

Black Rock Bar and Grill
44175 W. 12 Mile Rd.
Novi, Michigan 48377
United States

Other Info (opening hours):

Other Locations:

Black Rock Beavercreek

2745 Fairfield Commons Blvd.

Beavercreek, OH 45431


Black Rock Hagerstown

17301 Valley Mall Rd.

Hagerstown, MD 21740


Black Rock Ft. Lauderdale

6200 N. Federal Hwy.

Fort Lauderdale, FL 33308

More contact details

Black Rock Bar and Grill Rating Based on 6 Reviews

Rating details

1.8
more details
Quality of Food
Delivery Service
Customer service
Diversity of Products or Services

Rating stats

Rating trend

Summary of Black Rock Bar and Grill Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Black Rock Bar and Grill?

Staff Question:

  • “Manager complaint”
  • “Horrible customer service”

Product/ Service Question:

  • “Bad food/ poor customer service”
  • “Bad food”
  • “Complaint Vaping in restaurant”

Cards Question:

  • “Gift Card Issue”
  • “2 of my cards have been charge multiple times because of system being down hall rd location this past Thursday”
  • “A waitress committed fraud using my sons credit card”

Refund Question:

  • “Delayed Refund for a credit card overcharge”

Request for Information Question:

  • “Find out if my gift card has been delivered?”

Other Question:

  • “Pay”

Compare Black Rock Bar and Grill Customer Service To

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