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Contact Black Forest Organic Customer Service

How to Reach a Person at Black Forest Organic

Verified Contact Information

Toll-Free Number:

  • 1-800-358-1971
    Toll Free
Call Now
Send Message

Customer Service:

  • 1-708-366-0500
    Ferrara Candy Company
  • 1-800-323-1768
    for business inquiries

General Info:

  • 1-773-243-4300

Customer Service:

customer.service@ferrarausa.com

General Info:

talktous@ferrarausa.com

Media:

press@ferrarausa.com
Press Inquiries
webservices@ferrarausa.com

Black Forest Organic Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Black Forest Organic Phone Number
1 (800) 358-1971
Most Popular Black Forest Organic Email Address
customer.service@ferrarausa.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
54% phone, 46% email
Common Reasons for Contact
Refund, product/ service, payments and charges
View full overview

How to Contact Black Forest Organic?

Most Popular Number:

(800) 358-1971
Toll Free

Black Forest Organic customer service responds to product inquiries and client feedback via the toll-free number 1-800-358-1971. This helpline is active for efficient assistance between 8:30 AM and 5:00 PM EST from Monday to Friday. Those reaching the business representatives for other general concerns can call the Black Forest Organic phone number 1-708-366-0500 for help. The contact number 1-800-323-1768 is active for business-related inquiries. Users consulting the company headquarters for relevant matters can dial 1-773-243-4300 between operational hours. That would ensure efficient assistance and an exceptional customer experience.

The email address customer.service@ferrarausa.com is available to consult Black Forest Organic support for minor queries and concerns. Clients seeking general information regarding the company's products and policies can write to talktous@ferrarausa.com between business hours. Those reaching out for media inquiries can use the Black Forest Organic email press@ferrarausa.com for consultation. After reviewing their request, the business representative will respond with a solution to their problem within working hours.

Customers with critical and sensitive matters can consult the company headquarters in person at Old Post Office, 404 W. Harrison St., Suite 650, Chicago, IL 60607. You can also relay your queries and concerns by sending a letter to the Black Forest Organic address, PO Box 152, Wilkes Barre, PA 18703. That would ensure safe communication and better solutions to your problems. The company also has an outlet store at 7301 W Harrison St, Forest Park, IL 60130, that clients can visit between 7:30 AM and 4:30 PM from Monday to Friday. The Black Forest Organic customer service hours on Saturday are between 7:30 AM and 2:30 PM. Visiting during these hours will enable them to meet Black Forest Organic support and seek efficient solutions to their problems.

Users can click Contact Us on the Black Forest Organic website's homepage to get directed to an online request form. Completing it will connect them to the customer care team for efficient assistance between business hours. Another option is to click Chat Now to initiate a conversation with Black Forest Organic support. This option is active between 8:30 AM and 5:00 PM EST from Monday to Friday and is best for product inquiries and feedback. For assistance with general queries and concerns, browse the FAQs section to find information about various topics. That would enable you to resolve general problems without consulting Black Forest Organic customer service.

PissedConsumer Club

Contact Information

Black Forest Organic Website:

Corporate Office Address:

Ferrara Candy Company
404 W. Harrison St., Suite 650
Chicago, Illinois 60607
United States

Other Info (opening hours):

Mailing Address:

Claims

1 Tower Lane #2700,

Oakbrook Terrace, IL 60181


PO Box 152

Wilkes Barre, PA 18703


Outlet Store

7301 W Harrison St

Forest Park, IL 60130

More contact details

Summary of Black Forest Organic Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Black Forest Organic?

Payments and Charges Question:

  • “I called you guys and talk to someone and they said that they were going to send me some coupons and never did”

Product/ Service Question:

  • “I have been buying your juicy burst snacks and have been paying ten dollars a box and found out of three boxes there were empty packages in it and I have them for proof I don’t have a lot of money for this to keep happening”

Refund Question:

  • “Want a refund half of the box had packs stuck together or open on one end”

Other Question:

  • “To let ya kno the bestb”
  • “Black Forest Gummy Bears are all Sticky!”
  • “Open pack and something foreign came out”

Compare Black Forest Organic Customer Service To

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