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Contact Black Box Customer Service

How to Reach a Person at Black Box

Verified Contact Information

Toll-Free Number:

  • 1-877-877-2269
Call customer service
Send Message

Customer Service:

  • 1-724-746-5500
  • +6 139 237 8100
    Australia
  • +86 212 422 5377
    China
  • +49 891 208 5400
    Germany
  • +3 906 575 0350
    Italy
  • +8 136 436 7830
    Japan

Accounting/ Billing:

  • 1-760-995-6706

Business Customer Service:

  • 1-512-402-2478
    Business Development Director

Media:

  • 1-724-873-6557

Sales/ Reservations:

  • 1-804-510-9440
    Business Development Manager
  • 1-800-667-6625
    Canada Sales
  • 1-724-873-6693
  • 1-724-873-6695
  • +1 416 490 7156
    Canada Sales

Black Box Emails:

Accounting/ Billing
Business Customer Service
Business Development Director, Business Development Manager
Customer Service
Quote requests, Return requests
Media
Sales/ Reservations
Canada Sales, International Sales
Technical Support

Black Box Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Black Box Phone Number
1 (877) 877-2269
Average Calls duration
2 minutes
Most Popular Black Box Email Address
douglas.hayes@blackbox.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
73% phone, 27% email
Common Reasons for Contact
Activation/ cancellation and product/ service
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Black Box Customer Service?

Most Popular Number:

(877) 877-2269

Black Box Corporation ensures clients can access automated assistance 24/7, providing continuous support at any time. Live support is also available during specified business hours, from 9 AM to 7 PM and 9:30 AM to 6 PM. This comprehensive approach by Black Box company aims to address various client needs effectively. The customer service team offers assistance and helps with inquiries, ensuring that clients receive the necessary support promptly. Whether resolving technical issues or providing guidance, the Black Box office is committed to delivering reliable and helpful customer services.

Black Box company's main corporate office is at 1000 Park Drive, Lawrence, Pennsylvania 15055, United States. In addition to the corporate Black Box office, the company has established international offices, including one at Unit 14, 52 Corporate Boulevard, Bayswater, Victoria 3153, Australia. Another international location is 860 Denison St, Units 10 & 11, Markham, ON L3R 4H1, Canada. These strategically placed Black Box offices contribute to the company's global reach, facilitating effective service delivery across various regions. Individuals are encouraged to contact Black Box directly or visit their official website to obtain more detailed information or address specific inquiries.

Initiating contact with Black Box through the mobile application involves very straightforward steps. Begin by downloading and installing the Black Box app on your device, then log in using your username and password. Once logged in, navigate to the support section within the app to access various features. The Black Box app provides users comprehensive insights into their vehicle's real-time status, including location on a map, movement or parked status, speed, distance, and specific location details. Moreover, users can also review daily routes, access detailed reports, and submit service requests for their vehicles. Furthermore, the app allows users to set notifications for specific events such as vehicle battery disconnection, on-demand SMS, ignition activation, geofence breaches, and overspeeding.

Communicating with the Black Box company is well-organized through various contact numbers tailored to address multiple needs. For general inquiries and customer service, feel free to contact the Black Box office using their toll-free number at 1-877-877-2269 or the direct line at 1-724-746-5500. Having its operations spread throughout the globe, Black Box Corporation also has international phone numbers to contact. If you're in Australia, dial +6-139-237-8100, while those in China can connect through +86-212-422-5377. Similarly, German customers can contact +49-891-208-5400, and Italian customers may contact +3-906-575-0350. For business-related matters, the Business Development Director can be reached at 1-512-402-2478, the Business Development Manager at 1-804-510-9440, and Canada Sales at 1-800-667-6625. This diverse array of contact options ensures tailored assistance for your specific requirements.

PissedConsumer Club

Contact Information

Black Box Website:

Black Box Help Center:

Corporate Office Address:

Black Box
1000 Park Drive
Lawrence, Pennsylvania 15055
United States

Other Info (opening hours):

Locations:

Australia

Unit 14

52 Corporate Boulevard

Bayswater, Victoria 3153


Canada

860 Denison St

Units 10 & 11

Markham ON L3R 4H1


Additional Fax Numbers:

Canada +1-800-355-7999

Germany +49 89 120 854 49

Italy +39 0 6574 1907

Japan +81-3-6436-7820

More contact details

Summary of Black Box Customer Service Calls

8 TOTAL
CALLS
01:51 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Black Box?

Activation/ Cancellation Question:

  • “Cancel”

Product/ Service Question:

  • “Order a rack”

Other Question:

  • “Binding reset”
  • “I forget my blockbox I'd nd passward”
  • “Collector's Chardonnay”

About

Summary

Black Box Network Services is a communications system integrator which is dedicated to designing, sourcing, implementing, and maintaining today's complex communications solutions. The company has been on the market since 1976. Black Box is a trusted provider of comprehensive communications and infrastructure solutions. As a value-added reseller of platforms and applications from the industrys top manufacturers, and a provider of its own line of technology products and services, Black Box designs, builds, and maintains todays complex voice and data networks. Headquartered in Lawrence, Pennsylvania, Black Box Network Services has the largest footprint in the industry, with 194 offices serving 141 countries. With more than 4500 Team Members worldwide, it serves more than 175,000 clients in every major industry sector.

Black Box reviews and complaints

Black Box is ranked 821 out of 2419 in Telecommunications category

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