Clients can consult business representatives for general information and assistance via the toll-free number 1-877-820-2453. For information about the company's services and offerings, call the BIXI phone number +1-514-789-2494 for quick responses between business hours. Those reaching the customer support team at the headquarters can use the BIXI contact number +1-514-397-8935 for help. Calling the business agent ensures quick responses and is best for urgent matters requiring immediate assistance.
Like the BIXI customer service numbers, three email addresses are available for consultation. Users with partnership inquiries can write to groupe@biximontreal.com. To request general information about the company, use info@bixi.com to reach out. BIXI's email, info@biximontreal.com, has also been published for similar purposes. Responses to requests submitted via email range from two to three working days. That makes it comparatively less feasible than seeking BIXI's help over the phone in urgent cases.
Customers can meet the BIXI support team in the company headquarters, BIXI MONTREAL, at 5945 Avenue de Gaspé, Montreal, Quebec H2S 2X4, Canada. Doing so will be best for efficient assistance with confidential and complex issues. However, one should make an appointment in the relevant department before visiting and arrive between the BIXI hours for convenience. Clients unable to do that can send a letter to the company headquarters and expect their issue to be addressed within a few days or weeks.
BIXI customer care handles user requests Monday through Friday between 9:00 AM and 5:00 PM ET. Consumers seeking to consult the company offices can also visit between these times for efficient assistance. Those facing an issue outside the BIXI hours can browse the self-help articles published on the company website to get their answers. You can also follow the company on social media platforms like Facebook, Instagram, and Twitter for regular information and updates.
To reach the support team online, open the BIXI website in your browser and click Contact Us on the homepage. That will direct you to a 24/7 helpline for efficient assistance with all issues and inquiries. Users can also find several other options to contact BIXI support, including emailing, sending partnership requests, and submitting bike loan requests. Using the most relevant option and consulting between the BIXI customer service hours will always ensure efficient assistance.
