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Contact Bitstamp Customer Service

Bitstamp Phone Numbers and Emails

Toll-Free Number:

  • (800) 712-5702
    United States
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Customer Service:

  • (646) 568-9784
  • +3 522 088 1096
    Luxembourg
  • +44 203 868 9628
    United Kingdom

Bitstamp Emails:

Complaints/ Feedback
Customer Service
General Info
Media
Press Inquiries
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How to Contact Bitstamp?

Most Popular Number:

(800) 712-5702
United States
Total calls: 18 Last call: Dec 29, 2024
author avatar
PissedConsumer Reporter

The company offers a 24/7 Bitstamp customer service. You can reach out to customer care via phone or email. In case you prefer phone communication, the following Bitstamp contact will come in handy:
(646) 568-9784. There’s also another telephone number American consumers can dial to communicate with the company’s customer support: (800) 712-5702. Moreover, it is toll-free. The company’s clients from the UK can utilize the below-mentioned Bitstamp phone number: +44 203 868 9628. At the same time, users from other countries and Luxemburg in particular can rely on the following contact to receive support: +3 522 088 1096.

Are you looking for other ways to get in touch with Bitstamp support? You can try email if written communication is more accessible for you. We found the following email contact on the Bitstamp website. To ask general questions, contact info@bitstamp.net. In case of support inquiries, write a letter to support@bitstamp.net. If you encounter any issues and want to complain, then the following Bitstamp email will be of great help: complaints@bitstamp.net. If you write a piece about the company or anything related, then apply to this Bitstamp address: press@bitstamp.net.

When it comes to the Bitstamp hours of operation, there’s no information to be found on the company’s website. However, the company’s customer care helps clients around the clock 7 days per week. Feel free to either make a phone call or write a message via email whenever it is suitable for you. What is more, you can visit the Customer Support page and check the FAQs section prior to getting in contact with Bitstamp support. Maybe you will find your question already answered.

The Bitstamp headquarters address is Bitstamp Ltd, 5 New Street Square, London, England EC4A 3TW, United Kingdom. There are also other Bitstamp corporate offices for clients outside of the UK. One of them is in the US: 27 Union Sq W Ste 205. New York, NY 10003. Another Bistamp address for the company’s operations is at 40 Av. Monterey, Luxembourg. If you want to visit the company at any of the locations given above, you must book an appointment for a proper meeting. Otherwise, you cannot be properly accommodated.

Bitstamp Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Bitstamp is 8007125702. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 9 minutes.

  • Be prepared for the call as Bitstamp may ask you for the following information to identify you as a customer: email.

View full overview ›
PissedConsumer Club

Contact Information

Bitstamp Website:

Bitstamp Help Center:

Corporate Office Address:

Bitstamp Ltd
5 New Street Square
London, England EC4A 3TW
United Kingdom

Bitstamp Rating Based on 7 Reviews

Rating details

1.0
more details
Privacy and Data Security
Discounts and Special Offers
Billing Practices
Reliability

Rating stats

Rating trend

Summary of Bitstamp Customer Service Calls

29 TOTAL
CALLS
09:05 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bitstamp?

Account Question:

  • “Kicked out from account by spammer”
  • “Login issues”
  • “New phone number to log in”

Product/ Service Question:

  • “Withdrawal restrictions”
  • “Crypto withdrawals are blocked”
  • “Withdrawal problem”

Payments and Charges Question:

  • “Can't deposit funds”
  • “Deposit limit enquiry”

Other Question:

  • “Transfer problem”
  • “Cannot complete 2 factor security and it's getting frustrating”
  • “Bnnmmnvt”

Compare Bitstamp Customer Service To

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CEX
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2.4 out of 5
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