Bitstamp Phone Numbers and Emails

Toll-Free Number:

  • (800) 712-5702
    United States
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Customer Service:

  • (646) 568-9784
  • +3 522 088 1096
  • +44 203 868 9628
    United Kingdom

Bitstamp Emails:

Complaints/ Feedback
Customer Service
General Info
Press Inquiries
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Bitstamp Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Bitstamp Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Bitstamp is 8007125702. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Tuesday, while the shortest are on Sunday and Saturday. The average call time is 7 minutes.

  • Be prepared for the call as Bitstamp may ask you for the following information to identify you as a customer: email.

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Contact Information

Bitstamp Website:

Bitstamp Help Center:

Corporate Office Address:

Bitstamp Ltd
5 New Street Square
London, England EC4A 3TW
United Kingdom

Bitstamp Rating Based on 5 Reviews

Rating details

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Privacy and Data Security
Discounts and Special Offers
Customer service

Rating stats

Rating trend

Summary of Bitstamp Customer Service Calls

06:43 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bitstamp?

Account Question:

  • “Login issues”
  • “New phone number to log in”
  • “Account issues”

Product/ Service Question:

  • “Crypto withdrawals are blocked”
  • “Withdrawal problem”

Payments and Charges Question:

  • “Can't deposit funds”
  • “Deposit limit enquiry”

Other Question:

  • “Cannot complete 2 factor security and it's getting frustrating”
  • “Bnnmmnvt”
  • “Money transfer”

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