Bitstamp Phone Numbers and Emails

Toll-Free Number:

  • (800) 712-5702
    United States
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Customer Service:

  • (646) 568-9784
  • +3 522 088 1096
    Luxembourg
  • +44 203 868 9628
    United Kingdom

Bitstamp Emails:

Complaints/ Feedback
Customer Service
General Info
Media
Press Inquiries
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More phone numbers and emails Less phone numbers and emails

Bitstamp Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Bitstamp Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Bitstamp is 8007125702. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Tuesday, while the shortest are on Sunday and Saturday. The average call time is 7 minutes.

  • Be prepared for the call as Bitstamp may ask you for the following information to identify you as a customer: email.

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Contact Information

Bitstamp Website:

Bitstamp Help Center:

Corporate Office Address:

Bitstamp Ltd
5 New Street Square
London, England EC4A 3TW
United Kingdom

Bitstamp Rating Based on 5 Reviews

Rating details

1.1
more details
Privacy and Data Security
Discounts and Special Offers
Reliability
Customer service

Rating stats

Rating trend

Summary of Bitstamp Customer Service Calls

25 TOTAL
CALLS
06:43 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bitstamp?

Account Question:

  • “Login issues”
  • “New phone number to log in”
  • “Account issues”

Product/ Service Question:

  • “Crypto withdrawals are blocked”
  • “Withdrawal problem”

Payments and Charges Question:

  • “Can't deposit funds”
  • “Deposit limit enquiry”

Other Question:

  • “Cannot complete 2 factor security and it's getting frustrating”
  • “Bnnmmnvt”
  • “Money transfer”

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